Meet or exceed goals for assigned accounts, territory or area.
Focus on growth of existing business and new customer sales by working to meet business goals set by management.
Build upon and maintain Marken’s existing customer base through Customer Service, frequent client interaction and technical expertise
Lead and provide business support to client specific team(s) of Project Managers and Project Coordinators to ensure end-to-end customer satisfaction and accuracy of all jobs pertaining to clients’ accounts assigned.
Lead, develop and provide innovative services and technical solutions to clients
Manage quote requests and client special requests
Facilitate, track and communicate job win / loss ratios & pursuit metrics for all assigned accounts by using Marken internal systems
Identify and recommend solutions to address client loss scenarios
Monitor and communicate client pipelines to senior management
Conduct market research and trend analysis reporting for all assigned and prospective accounts
Coordinate client projects with Operations
Share market information (trends, competitor information, etc) with Marketing and Senior Management
Assist in managing audits & site visits
Assist in addressing complaints with QA / CAPA
Attend trade shows / exhibitions, workshops and seminars
Arrange client visits, dinners, outings and quarterly Meetings
Arrange and coordinate with appropriate parties, including Client Services and management staff as appropriate, company related travel to insure frequent client contact and visibility
Apply Good Manufacturing Principles in all areas of responsibility.
Demonstrate and drive the Marken – Integrity, Intensity, Involvement and Innovation (The Four I’s).client contracts, CDA’s, MSA’s and Technical Agreements
Requirements
Bachelor’s Degree
3+ Years Minimum Experience within the Logistics, Clinical Supply and or Pharmaceutical Industry
Equivalent Life/Work Experience
High Level of Business Acumen in both Administration and Business Strategies
Familiarity with Printing Techniques, Equipment and Components
Interpersonal Skills Surrounding Client Interactions / Problem Solving Abilities (Communications)
Organizational Skill Set to Include Time Management
Proficiencies with MS Office / Adobe Products
Familiarity with Customer Relationship Management Systems
Benefits
Envision innovative possibilities
Experience our rewarding culture
Work with talented teams that help you become better every day
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.