Solutions Engineer, Enterprise
Uphold Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Braga • Portugal
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About the role
- Proactively mitigate technical blockers and provide partner insights to Product and Engineering teams to improve the platform.
- Guide partners through scalable integration patterns, prioritizing standard platform features over custom development.
- Drive well-defined integration frameworks and maintain meticulous technical documentation and timelines.
- Collaborate with Sales and Product teams to translate commercial goals into sound, scalable technical solutions.
- Serve as a trusted advisor on Uphold’s APIs and SDKs for both technical and non-technical stakeholders.
- Build high-impact prototypes and educational resources (guides, diagrams) to accelerate partner implementations.
Requirements
- BS or advanced degree in Computer Science or equivalent.
- 4+ Years of experience in the field.
- Significant experience in the field.
- Solid software engineering background, with hands-on experience coding in multiple programming languages and understanding their respective ecosystems and idioms.
- Strong understanding of web technologies, APIs, and web application semantics.
- Experience in software architecture and designing scalable technical solutions.
- Ability to clearly explain complex technical concepts to both technical and non-technical audiences.
- Comfortable working in cross-functional teams and collaborating with sales, product, and engineering stakeholders.
- A customer-centric approach with a strong sense of ownership and accountability.
- Positive, proactive attitude — resilient under pressure and solution-oriented in the face of ambiguity.
- Advanced understanding of business analysis techniques and how to apply them to partner-facing solutions.
- Fluent written and oral English skills.
Benefits
- Annual bonus program based on individual, team and company performance.
- Home office stipend for a productive setup.
- Generous PTO, healthcare, and employee assistance programs.
- Engaging events and celebrations.
- Well-stocked office kitchen with a foodie culture.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software engineeringprogramming languagesweb technologiesAPIsSDKssoftware architecturescalable technical solutionsbusiness analysis techniquestechnical documentationintegration frameworks
Soft Skills
communicationcollaborationcustomer-centric approachownershipaccountabilitypositive attitudeproactive attituderesilience under pressuresolution-orientedability to explain complex concepts
Certifications
BS in Computer Scienceadvanced degree in Computer Science