Staff Solutions Architect – EMEA
Upbound
full-time
Posted on:
Location Type: Remote
Location: Germany
Visit company websiteExplore more
Job Level
Tech Stack
About the role
- Closely partner with the Upbound pre sales team to transition customers to and through a smooth post sales implementation.
- Deeply understand customer environments and requirements, identifying their platform needs, and designing architecture and solutions that delight.
- Ensure successful adoption of Upbound and Crossplane technology into customer production environments.
- Perform technical discovery to scope customer engagements and contribute to authoring Statements of Work.
- Work directly with customers to troubleshoot and solve technical challenges relating to the implementation phase of deploying Crossplane and Upbound Cloud based control plane architectures into their production environments.
- Solve problems and improve customer deployments by writing code, fixing bugs, and building scoped features within Upbound products, the provider ecosystem, and the Crossplane core code base.
- Build and maintain a set of cloud native "reference platforms" that will help accelerate adoption and position Crossplane and Upbound as a central piece of the cloud native landscape.
- Work cross-departmentally to find solutions to complex scenarios and integration issues.
- Be the technical voice of Upbound to the customer, and represent customer needs internally to influence product roadmap.
- Be the trusted technical advisor to new and existing customers by identifying and presenting ongoing technical solutions as the Upbound product suite grows.
Requirements
- Written and maintained code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc.
- Managed production Kubernetes deployments or have been responsible for deploying/managing workloads running on Kubernetes in production.
- A background in platform engineering/SRE with building an IDP (Internal Developer Portal).
- German language proficiency is a huge plus.
- A deep understanding of highly scaled and reliable services, solutions, and infrastructure in multiple major cloud providers.
- Worked directly with customers and/or open source community members to troubleshoot and solve their complex technical issues leading to successful adoption.
- Deployed and integrated the projects and tools of the Cloud Native Landscape, especially CNCF projects, into production environments.
- Incorporated modern operational and application delivery tools and methodologies into your production deployment workflows, like those from HashiCorp (e.g. Terraform), CI/CD, IaC, and GitOps.
- Programming skills in a modern language (Go is ideal).
- The ability to work closely with people in a wide variety of disciplines from a wide variety of backgrounds.
- Successfully managed multiple projects and priorities in a fast paced and dynamic environment.
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
- Health insurance
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
KubernetesGoCloud NativeTerraformCI/CDIaCGitOpsplatform engineeringSREproduction deployments
Soft Skills
problem solvingcustomer engagementtechnical advisorycross-department collaborationcommunicationproject managementadaptabilitycustomer needs representationtechnical discoverytroubleshooting