Uniware Systems

Account Manager

• The Account Manager is responsible for selling Software, Hardware and Services
• Ensure that all agreed sales targets are met, or exceeded, in their allocated region / vertical market
• Generate sales through direct selling to the existing client base, conducting sales campaigns and networking with colleagues and contacts in the industry
• Maintain an in-depth knowledge of the Company’s product portfolio and awareness of competitor products
• Maintaining an awareness of industry trends and reporting back to Product Management and Marketing
• Maintain and develop the Company’s CRM database in accordance with company standards and developing accurate, high quality and professional sales documentation and correspondence templates
• Assist with devising and implementing lead generation activities, as required
• Qualify, develop and manage a lead through to sales conversion
• Respond to and follow up all sales enquiries using appropriate methods and in a timely manner
• Develop and maintain a qualified sales pipeline of sufficient size and appropriate stage of the buying cycle to enable achievement of agreed sales targets
• Ensure all monthly sales targets (KPIs) set by management and agreed on in advance are met or exceeded
• Fulfill reporting requirements according to the deadlines set for the Department
• Identify the needs and wants of a potential customer and map a solution to meet these needs
• Present the Company solution without misrepresentation
• Demonstrate software solutions and associated products in person or over the Internet
• Handle objections and alleviate risks from potential sales opportunities
• Prepare and present quotations/proposals to sales opportunities
• Negotiate and close sales
• Maximise profit on all potential sales opportunities
• Establish and maintain strategic relationships, alliances and networks within industry (or any other vertical market) as well as with other key stakeholders to generate sales leads
• Maintain daily contact with team; regularly attend company meetings, conferences, seminars and trade shows as required
• Attend product briefings on new and existing modules to ensure product knowledge is kept up to date
• Perform any other duties related to the promotion, sales and delivery of the products, or related third party products, as directed by the management team from time to time.