Assistant Director, Access Services
University of Arkansas System
full-time
Posted on:
Location Type: Office
Location: Little Rock • United States
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Job Level
About the role
- The Assistant Access Director manages the day-to-day operations of the Admissions and Emergency Department.
- Responsible for unit performance that meets or exceeds the unit standards; reports directly to Access Director and will comply with all ICE and UAMS policies.
- Position supervises staff and ensures all Office of Human Resource policies and regulatory guidelines are followed and is responsible for ensuring unit provides the highest level of customer service.
- Displays exceptional supervisory, communication, interpersonal and collaborative skill.
- Monitors staff performance through various methodologies including monthly quality/productivity audits and establishes performance standards in collaboration with the department director.
- Identifies relevant trends by reviewing available reports and initiates process improvement activity when warranted.
Requirements
- Bachelor’s Degree, or equivalent experience.
- Four (4) years experience may be substituted in lieu of the degree.
Benefits
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
supervisory skillscommunication skillsinterpersonal skillscollaborative skillscustomer service skillsperformance monitoringprocess improvementquality auditsproductivity auditstrend analysis
Certifications
Bachelor’s Degree