University of Arkansas System

Intermediate PACS Administrator

University of Arkansas System

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Responsible as a business consultant for PACS imaging system for troubleshooting, problem resolution, and business solutions
  • Serves as the lead to ensure that PACS operations align with both clinical and business needs
  • Provides support and direction to the PACS team.
  • Provided direction in the absence of the Senior PACS Administrator
  • Provides support and direction for the day-to-day operations of the PACS systems.
  • This includes in-depth application functionality and configuration, user management, data correction, application upgrades, complex troubleshooting/problem solving, inter-application dependencies, network connectivity, Health Level 7 (HL7) and Digital Imaging and Communications in Medicine (DICOM) communication and configuration, hardware maintenance, and information security configuration
  • Provide ongoing application functionality instruction to end-users as necessary
  • Manage hardware and application replacement, upgrade, and development activities
  • Participate in the implementation of applications
  • Assist in establishing support policies and procedures, and instruct first-level support staff
  • Work closely with IT and vendor support staff to provide seamless support for shared systems
  • Provides directions to other PACS Administrators when working on projects
  • In collaboration with various departments, analyzes and identifies users’ needs and establishes systems requirements for PACS and other applications
  • May participate in work teams to develop and implement application systems
  • Addresses client requirements, dynamic technologies, priorities and targeted schedule dates and timelines
  • Provide consultation for imaging system capabilities and applicable solutions
  • May assist in the development and implementation of QA and QI metrics to foster continued quality improvement
  • Assists other PACS Administrators in troubleshooting and repairing software
  • Designs, develops, and implements user training programs.
  • Conducts training and provides technical and problem-resolution support to end users
  • Mentors and coaches staff on the application of techniques and programs
  • Serves as liaison between user, vendor, and IT
  • Support the development and deployment of information systems
  • Responsible for advanced training for PACS imaging implementations
  • May prepare and present written reports and oral presentations to leadership
  • Ensures data integrity, maintains systems security and standards, and compliance with regulatory requirements
  • Oversee data input and recommend modifications as needed
  • Ensures system availability, participates in the development of service level agreements, and responds to service calls as needed
  • Oversees imaging systems maintenance of HL7 and DICOM standards
  • Aligns systems and processes to organizational standards
  • Communicate with other regions to facilitate program improvements and learning
  • May serve on committees and other professional organizations to promote the interests and goals of the organization
  • Provides work direction for department and interdisciplinary projects and makes recommendations to the supervisor as appropriate

Requirements

  • Minimum Qualifications:
  • Bachelor's degree in Clinical, Healthcare, Business, IT, or related field plus three (3) years of IT experience or clinical/operational experience or any combination of the two
  • OR - Associate's degree in Clinical, Healthcare, Business, IT, or related field plus three (3) years of experience or clinical/operational experience or any combination of the two
  • OR - High School diploma plus five (5) years of IT experience or clinical/operational experience or any combination of the two.
  • Preferred Qualifications:
  • Bachelor's or Associate's degree in Healthcare, Business, IT or related field
Benefits
  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PACS imaging systemtroubleshootingproblem resolutionapplication functionalityuser managementdata correctionapplication upgradesHL7DICOMinformation security configuration
Soft Skills
leadershipcommunicationmentoringcoachingcollaborationproblem-solvingdirectionsupporttraininganalysis