Director of Quality – Performance
University of Arkansas System
full-time
Posted on:
Location Type: Office
Location: Little Rock • United States
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Job Level
About the role
- Develop and implement quality improvement programs to enhance patient care and operational efficiency
- Analyze data to identify trends and ensure compliance with standards (e.g., JCAHO, CMS)
- Lead multidisciplinary teams and report performance metrics to senior leadership
- Oversee regulatory and accreditation processes, ensuring UAMS meets institutional priorities and strategic goals
- Manage external benchmarking programs (e.g., Vizient, CMS, NDNQI, NHSN, US News & World Report, Leapfrog) and maintain clinical registries, ensuring accurate data submission and optimized reporting platforms
- Collaborate with IT and Informatics to design information systems that support quality initiatives and automate data collection processes
- Work closely with the CQO Office, Nursing, and Service Lines to provide oversight, identify gaps, and address strategic improvement objectives.
Requirements
- Bachelor’s degree in a healthcare-related field (e.g., Nursing, PT, RT, etc.)
- At least seven (7) years of clinical experience in an acute care hospital setting
- Exceptional leadership, organizational, and analytical skills with a focus on data-driven decision-making
- Proficiency in quality metrics, performance data analysis, and reporting
- Strong interpersonal, communication, and administrative abilities to collaborate effectively across disciplines and levels of staff
- Demonstrated ability to drive change through collaboration, professionalism, and a results-oriented approach.
Benefits
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisquality improvement programsperformance metricsregulatory processesaccreditation processesbenchmarking programsclinical registriesdata submissionreporting platformsinformation systems design
Soft Skills
leadershiporganizational skillsanalytical skillsinterpersonal skillscommunication skillsadministrative abilitiescollaborationprofessionalismresults-oriented approachdata-driven decision-making