University Hospitals Urgent Care

General

• Accurately post payments received from insurance companies, patients, and third-party payers
• Post contractual adjustments, refunds, chargebacks, payment reversals, and other financial transactions
• Balance daily cash posting activity against bank deposits and payment reports
• Research and resolve payment discrepancies, including overpayments, underpayments, unidentified payments, and recoupments
• Research and appropriately apply unidentified cash within established month-end deadlines
• Process recouped payments accurately and timely
• Identify trends or recurring payment issues and communicate findings to leadership
• Maintain productivity and quality standards while ensuring a high level of accuracy
• Document payment activity according to department standards
• Collaborate with Billing, Insurance A/R, and other Revenue Cycle teams to resolve payment-related issues
• Maintain compliance with HIPAA and company policies
• Perform other duties as assigned

Payment Poster