Univar Solutions

Senior Accounts Receivable Specialist

Univar Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Dublin • Ohio • United States

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Job Level

Senior

Tech Stack

Tableau

About the role

  • Ownership of all aspects of Customer AR including collection of past due balances
  • Reconciliation of account, on account cash and credit memo application
  • Identifying/reporting of disputed invoices with customers to ensure timely payment
  • Keeping aged AR and bad debt to a minimum all while maintaining a positive customer experience
  • Collaborate with customer, sales, customer solutions, dispute management and B2B management to resolve payment issues while using good judgement
  • Analyze information and communicates to supervisor as needed to determine next course of action
  • Mitigate customer risk by asking the right questions, reviewing credit and setting appropriate credit line following policies and procedures to support Credit and Receivable requirements
  • Ensure policies and procedures are followed supporting organizational requirements
  • Perform other related duties as required or requested

Requirements

  • 3-5 years of business-to-business or consumer collection experience preferred
  • Proven history of successful dispute reconciliation/troubleshooting/account reconciliation/customer facing meetings
  • Extensive invoicing experience
  • Knowledge and experience working with MS Office Suite, with strong Excel skills
  • Extensive SAP, Get Paid, Tableau experience
  • Ability to manage workload to a deadline and maintain set individual and team goals
  • Excellent negotiation skills, ability to gain trust and confidence with customers, management, and peers
  • Ability to identify root cause issues, offer possible solutions and/or next course of action
  • Excellent verbal and written communication skills
  • Knowledge of collection principles with ability to reconcile credits & debits
  • Excellent customer service (internal & external)
  • Cross functional team collaboration
  • Ability to prioritize workload
  • Extensive Sales team knowledge and engagement
Benefits
  • A Place Where People Matter – Growing our People to Grow Our Business
  • Commitment to a diverse workforce and a culture of inclusion
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account reconciliationdispute reconciliationinvoicingcredit and receivable managementcollection principlescredit line assessmentExcelSAPGet PaidTableau
Soft Skills
negotiation skillscustomer servicecommunication skillscross functional collaborationworkload managementproblem solvingtrust buildingdeadline managementprioritizationteam goal achievement