Serve as the regional point-of-contact for all planned network changes and optimization efforts.
Coordinate on-site execution, ensuring team alignment with rollout plans, deadlines, and key performance objectives.
Actively monitor progress during change events, troubleshoot issues in real-time, and ensure timely resolution of operational blockers.
Communicate and escalate risks to senior stakeholders as needed to maintain execution momentum.
Conduct cost and performance analysis before and after implementation to measure the effectiveness and ROI of changes.
Deliver post-mortem reports on network changes with clear insights, learnings, and improvement opportunities.
Collaborate with cross-functional teams (e.g., operations, product, engineering, vendors) to ensure seamless implementation of new network designs and city cluster models.
Drive continuous improvement by tracking metrics, identifying inefficiencies, and suggesting corrective actions.
Support documentation and reporting, including weekly execution updates and regional change impact summaries.
Requirements
Bachelor's degree in Engineering, Logistics, Operations Management, or a related field.
3+ years of experience in operations, logistics, supply chain, or process implementation roles.
Strong analytical and cost modeling skills; able to work with data to support decision-making.
Proven experience managing field-level implementation of complex operational changes.
Comfortable working in fast-paced, ambiguous environments and adjusting to dynamic conditions.
Strong communication and stakeholder management skills.
Familiarity with city-level logistics, last-mile networks, or urban fulfillment is a plus.
Proficient in Excel, Google Sheets, and reporting tools (e.g., Tableau, Looker) is an asset.
Mandarin and/or Spanish language proficiency is a strong asset, especially for field coordination and communication with local teams.
Hands-on, execution-focused mindset.
High attention to detail and ownership mentality.
Ability to balance field operations with strategic reporting and analysis.
Comfortable traveling within the region and being on-site as needed.
Benefits
401K
Dental
Vision
Medical insurance
Paid Holiday
Paid Time Off
Paid Sick Leave
Management training program
H1B Sponsorship
Applicant Tracking System Keywords
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