UNITY inc. (United National Indian Tribal Youth)

Front Desk Receptionist – Administrative Assistant

UNITY inc. (United National Indian Tribal Youth)

full-time

Posted on:

Location Type: Office

Location: Bakersfield • California • United States

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Salary

💰 $17 - $22 per hour

About the role

  • Identify opportunities for process and office management improvements; design and implement new systems.
  • Build sustainable relationships of trust, integrity, and respect in line with the company's values through open and interactive communication both internally and externally.
  • Perform receptionist duties: greet visitors and answer and direct phone calls.
  • Provide exceptional customer service by responding quickly and courteously to customer inquiries and service requests and taking prompt action to resolve problems and prevent repeat instances.
  • Support Human Resources on several onboarding activities for new employees.
  • Monitor inventory and procurement of office supplies.
  • Serve as a point of contact for all office maintenance.
  • Arranging for repairs, arranging for delivery, and implementing as required.
  • Oversee mailing tasks such as sorting, sending mail, and delivering it to the post office.
  • Scans in payments and scans in checks for designated operating bank accounts.
  • Capture any vendor and homeowner/resident interactions through the CRM database.
  • Assist in processing payments for homeowners that walk in and via mail.
  • Backup for the Customer Support Agents.
  • Manage the inventory of community access items that include keys and remote controls.
  • Maintain association compliance with all Secretary of State requirements.
  • Follow and enforce all communication procedures, guidelines, and policies.
  • Complete other duties as assigned.

Requirements

  • Current driver’s license
  • A high school diploma or equivalent is required; a bachelor’s degree is preferred.
  • Minimum of two years’ work experience in an administrative capacity in property management or hospitality fields.
  • Ability to assume a high level of accountability to execute and achieve results with strong attention to detail.
  • Knowledge of leadership techniques
  • Ability to organize work and manage time well.
  • Ability to work independently and in cooperation with others.
  • Ability to develop and maintain positive relationships and resolve conflict with peers, vendors, and all homeowners/residents.
  • Excellent customer service skills, including maintaining focus on the customer request/task in a fast-paced environment.
  • Ability to write in a style that is both professional and polished.
  • Ability to speak professionally and communicate with transparency.
  • The ability to adapt to different software and utilize technology quickly is required.
  • Proficiency in Microsoft Outlook and Microsoft Word is required.
Benefits
  • Paid week off in December to observe the holiday season
  • A 401(k) match
  • Health, dental, and vision insurance on day 90
  • One fully paid workweek to volunteer for your favorite charity or nonprofit
  • Generous PTO and paid sick-time off
  • We prioritize work-life balance with health and wellness days

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
administrative skillscustomer serviceconflict resolutioninventory managementprocurementonboardingpayment processingCRM database managementoffice managementcommunication procedures
Soft skills
attention to detailaccountabilityorganizational skillstime managementindependenceteam collaborationrelationship buildingprofessional writingprofessional communicationadaptability
Certifications
driver’s licensehigh school diplomabachelor’s degree (preferred)