UNITY inc. (United National Indian Tribal Youth)

Front Desk Receptionist – Administrative Assistant

UNITY inc. (United National Indian Tribal Youth)

full-time

Posted on:

Location Type: Office

Location: Bakersfield • California • United States

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Salary

💰 $17 - $22 per hour

About the role

  • Identify opportunities for process and office management improvements; design and implement new systems.
  • Build sustainable relationships of trust, integrity, and respect in line with the company's values through open and interactive communication both internally and externally.
  • Perform receptionist duties: greet visitors and answer and direct phone calls.
  • Provide exceptional customer service by responding quickly and courteously to customer inquiries and service requests and taking prompt action to resolve problems and prevent repeat instances.
  • Support Human Resources on several onboarding activities for new employees.
  • Monitor inventory and procurement of office supplies.
  • Serve as a point of contact for all office maintenance.
  • Arranging for repairs, arranging for delivery, and implementing as required.
  • Oversee mailing tasks such as sorting, sending mail, and delivering it to the post office.
  • Scans in payments and scans in checks for designated operating bank accounts.
  • Capture any vendor and homeowner/resident interactions through the CRM database.
  • Assist in processing payments for homeowners that walk in and via mail.
  • Backup for the Customer Support Agents.
  • Manage the inventory of community access items that include keys and remote controls.
  • Maintain association compliance with all Secretary of State requirements.
  • Follow and enforce all communication procedures, guidelines, and policies.
  • Complete other duties as assigned.

Requirements

  • Current driver’s license
  • A high school diploma or equivalent is required; a bachelor’s degree is preferred.
  • Minimum of two years’ work experience in an administrative capacity in property management or hospitality fields.
  • Ability to assume a high level of accountability to execute and achieve results with strong attention to detail.
  • Knowledge of leadership techniques
  • Ability to organize work and manage time well.
  • Ability to work independently and in cooperation with others.
  • Ability to develop and maintain positive relationships and resolve conflict with peers, vendors, and all homeowners/residents.
  • Excellent customer service skills, including maintaining focus on the customer request/task in a fast-paced environment.
  • Ability to write in a style that is both professional and polished.
  • Ability to speak professionally and communicate with transparency.
  • The ability to adapt to different software and utilize technology quickly is required.
  • Proficiency in Microsoft Outlook and Microsoft Word is required.
Benefits
  • Paid week off in December to observe the holiday season
  • A 401(k) match
  • Health, dental, and vision insurance on day 90
  • One fully paid workweek to volunteer for your favorite charity or nonprofit
  • Generous PTO and paid sick-time off
  • We prioritize work-life balance with health and wellness days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative skillscustomer serviceconflict resolutioninventory managementprocurementonboardingpayment processingCRM database managementoffice managementcommunication procedures
Soft Skills
attention to detailaccountabilityorganizational skillstime managementindependenceteam collaborationrelationship buildingprofessional writingprofessional communicationadaptability
Certifications
driver’s licensehigh school diplomabachelor’s degree (preferred)