UNITY inc. (United National Indian Tribal Youth)

Administrative Assistant

• Identify opportunities for process and office management improvements; design and implement new systems.
• Build sustainable relationships of trust, integrity, and respect in line with the company's values through open and interactive communication both internally and externally.
• Perform receptionist duties: greet visitors and answer and direct phone calls.
• Provide exceptional customer service by responding quickly and courteously to customer inquiries and service requests and taking prompt action to resolve problems and prevent repeat instances.
• Support Human Resources on several onboarding activities for new employees.
• Monitor inventory and procurement of office supplies.
• Serve as a point of contact for all office maintenance.
• Arranging for repairs, arranging for delivery, and implementing as required.
• Oversee mailing tasks such as sorting, sending mail, and delivering it to the post office.
• Scans in payments and scans in checks for designated operating bank accounts.
• Capture any vendor and homeowner/resident interactions through the CRM database.
• Assist in processing payments for homeowners that walk in and via mail.
• Backup for the Customer Support Agents.
• Manage the inventory of community access items that include keys and remote controls.
• Maintain association compliance with all Secretary of State requirements.
• Follow and enforce all communication procedures, guidelines, and policies.
• Complete other duties as assigned.

Front Desk Receptionist – Administrative Assistant