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Front Desk Receptionist – Administrative Assistant
UNITY inc. (United National Indian Tribal Youth)Front Desk Receptionist at Unity, Inc. providing exceptional service to customers through various software tools and face-to-face interaction.
Posted 6/5/2026full-timeBakersfield • California • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $22 per hourWebsite
About the role
Key responsibilities & impact- Identify opportunities for process and office management improvements; design and implement new systems.
- Build sustainable relationships of trust, integrity, and respect in line with the company's values through open and interactive communication both internally and externally.
- Perform receptionist duties: greet visitors and answer and direct phone calls.
- Provide exceptional customer service by responding quickly and courteously to customer inquiries and service requests and taking prompt action to resolve problems and prevent repeat instances.
- Support Human Resources on several onboarding activities for new employees.
- Monitor inventory and procurement of office supplies.
- Serve as a point of contact for all office maintenance. Arranging for repairs, arranging for delivery, and implementing as required.
- Oversee mailing tasks such as sorting, sending mail, and delivering it to the post office.
- Scans in payments and scans in checks for designated operating bank accounts.
- Capture any vendor and homeowner/resident interactions through the CRM database.
- Assist in processing payments for homeowners that walk in and via mail.
- Backup for the Customer Support Agents.
- Manage the inventory of community access items that include keys and remote controls.
- Maintain association compliance with all Secretary of State requirements.
- Follow and enforce all communication procedures, guidelines, and policies.
- Complete other duties as assigned.
Requirements
What you’ll need- Current driver’s license
- A high school diploma or equivalent is required.
- Minimum of two years’ work experience in an administrative capacity in property management or hospitality fields.
- Ability to assume a high level of accountability to execute and achieve results with strong attention to detail.
- Knowledge of leadership techniques.
- Ability to organize work and manage time well.
- Ability to work independently and in cooperation with others.
- Ability to develop and maintain positive relationships and resolve conflict with peers, vendors, and all homeowners/residents.
- Excellent customer service skills, including maintaining focus on the customer request/task in a fast-paced environment.
- Ability to write in a style that is both professional and polished.
- Ability to speak professionally and communicate with transparency.
- The ability to adapt to different software and utilize technology quickly is required.
- Proficiency in Microsoft Outlook and Microsoft Word is required.
Benefits
Comp & perks- Paid week off in December to observe the holiday season
- A 401(k) match
- Health, dental, and vision insurance on day 90
- One fully paid workweek to volunteer for your favorite charity or nonprofit
- Generous PTO and paid sick-time off
- We prioritize work-life balance with health and wellness days
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative skillscustomer serviceconflict resolutioninventory managementonboardingpayment processingoffice managementCRM database managementattention to detailleadership techniques
Soft Skills
communicationrelationship buildingtime managementindependenceteam collaborationadaptabilityprofessional writingtransparencyintegritytrust
Certifications
driver’s licensehigh school diploma or equivalent