United Community Bank

Manager

• Lead and manage the overall operations of the branch
• Mentor and develop branch staff to achieve sales and service goals
• Build strong customer relationships through exceptional service and community outreach
• Drive business developments efforts to grow the branch's customer base
• Ensure operational excellence and compliance with all banking regulations

Branch Manager

Financial Planning and Analysis

• Assist in the preparation of financial forecasts and plans.
• Develop reports and analysis from forecast and other systems.
• Maintain database extracts and related analysis from general ledger, leasing, and forecast systems.
• Manage expense allocation methodologies and processes.
• Prepare analyses for corporate strategic initiatives.
• Prepare business unit or segment profitability analysis.
• Support preparation, reconciliation, and distribution of responsibility reports.
• Perform ad hoc analysis accurately and timely.

Financial Analyst II

Sales

• Assist Team Manager and BDOs with collection and input of information to accelerate the sales process
• Become familiar with SBA credit policy and other Bank policies and procedures
• Provide frequent communication to all parties involved in transactions in a positive and organized manner
• Help manage the sales process to ensure loan requests are reviewed efficiently and customers receive timely answers
• Assist in origination and processing of all loans within the Team
• Learn and maintain knowledge of company underwriting, closing, and lending guidelines
• Apply understanding of the bank's credit policy and SBA eligibility
• Assist with marketing and sales presentations
• Maintain files within SBA software
• Deliver excellent service to internal and external customers
• Adhere to all Bank policies and federal/state banking laws and regulations
• Other duties as assigned

SBA Sales Specialist

Analyst

• Assess creditworthiness for end-user and vendor applications.
• Apply Navitas’ credit guidelines to approve or decline transactions.
• Recommend decisions on items outside your authority.
• Optimize processes to improve speed and quality.
• Evaluate credit risk by analyzing financial statements, tax returns, personal credit reports, D&B reports, and other third-party sources.
• Partner with sales to answer questions, obtain missing information, and provide clear justification for credit decisions.
• Improve processes by identifying efficiency opportunities and recommending enhancements.
• Deliver on deadlines by prioritizing workload and completing assignments on time.

Credit Analyst

• Lead and manage the overall operations of the branch
• Mentor and develop branch staff to achieve sales and service goals
• Build strong customer relationships through exceptional service and community outreach
• Drive business developments efforts to growt the branch's customer base
• Ensur operational excellence and compliance with all banking regulations

Platform Engineer

• Design, implement, and support infrastructure using IaC tools such as Terraform and Ansible.
• Administer, maintain, and optimize Kubernetes clusters for containerized workloads and microservices.
• Build and operate CI/CD pipelines (e.g., GitLab CI, Jenkins, GitHub Actions, Azure DevOps) for seamless application deployment and infrastructure delivery.
• Ensure high standards of observability with robust monitoring, logging, and alerting systems.
• Provide lifecycle support and maintenance for Windows Server (2016/2019/2022) and Linux Server (RHEL/Ubuntu/More) environments.
• Administer Active Directory, Group Policy, DNS, DHCP, and identity federation technologies.
• Support core infrastructure including virtualization, cloud platforms, enterprise storage, and backup solutions.
• Oversee deployment and maintenance of Nutanix hyperconverged infrastructure.
• Implement patching strategies, hardening procedures, vulnerability scanning, and antivirus controls to ensure platform security.
• Enforce configuration management and compliance policies.
• Participate in Business Continuity Planning (BCP), BCP Testing, and Audit readiness programs.
• Serve as a technical lead for infrastructure and platform initiatives, collaborating with Engineering, DevOps, Network, Security, and Compliance teams.
• Develop and document platform standards, engineering procedures, and knowledgebase materials.
• Mentor and support less-experienced team members by sharing best practices and conducting technical reviews.

Senior Platform Engineer

Account Manager

• Develop and grow relationships. This includes making loans, obtaining deposit integrating cash management services, and offering other bank services.
• Actively monitor the financial health of the relationships you manage and be able to clearly communicate any changes or new opportunities to internal partners.
• Establish yourself in the market through exemplary customer service, creative thinking/idea sharing, and relentless networking
• Direct and supervisor the entire loan closing process to ensure adherence to company loan policies and procedures
• Provide guidance to credit analysts and/or portfolio managers
• Take a balanced approach to quality, profitability, and growth
• Advocate for your clients within the context of United Community's credit standards and current economic conditions
• Network with clients to identify avenues for new business opportunities

Commercial Relationship Manager

Operations

• Coordinate and monitor all stages of the loan closing process.
• Review and interpret third-party documents including appraisals, title work, flood determinations, and insurance.
• Ensure all underwriting conditions are met and documented before issuing a “clear to close.”
• Communicate with internal and external stakeholders including lenders, attorneys, title companies, and vendors.
• Prepare and review loan documentation for accuracy and compliance.
• Maintain accurate records and ensure timely follow-up to meet service level agreements.
• Support compliance with all regulatory and internal policy requirements.
• Provide exceptional customer service and foster a collaborative team environment.

Loan Ops Consumer Loan Closing Specialist I

Systems Engineer

• Designs, builds and maintains processes which extract and prepare data from disparate data sources using ETL tools, for loading to Finance System databases where necessary to support EPM tools.
• Provides timely updates to Finance System databases where applicable.
• Implements methods for reconciling Finance System databases to source system data and ensures data integrity.
• Establish, develop and maintain reporting from Accounting administered system tools.
• Identifies opportunities and implements procedures to automate and streamline existing data processes.
• Assists with the Finance System budget application as defined by the SLA with Management Reporting.
• Assist with the administration of Accounting’s system tools.
• Assists with monthly closing process where applicable.
• Supports M&A activity by assisting with GL mapping, daily data feed preparation and executing GL data integration to begin at legal close.
• Assist in maintaining documentation for financial management tools and processes developed internally.
• Support Accounting staff with training and knowledge transfer where applicable of EPM and related tools.
• Provide back up to the Finance Systems Administrator.
• Respond timely to all audit inquiries as assigned.
• Other duties as assigned.
• Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training.

Finance Systems Analyst II

• Analyze approved credit requests to pinpoint required pre-close conditions and due diligence needs
• Order and review essential due diligence items such as Title Commitments, UCC searches, Flood determinations, Proof of insurance, Surveys, Entity documents, Real estate appraisals, Environmental Assessments, Good Standing Certificates, and Beneficial Ownership
• Ensure all due diligence items are received and reviewed for accurate loan document creation and lien perfection
• Submit loan details to the internal Doc Prep team for closing documentation
• Engage with approved attorneys to prepare and/or close loan documents
• Coordinate closing dates and times with all relevant parties, including attorneys, title companies, customers, CRM, and LOA
• Review draft closing documents and settlement statements for accuracy, ensuring they align with loan approval
• Provide final approval for closing once all conditions and due diligence requirements are satisfied
• Verify executed documents for complete and accurate signatures, then forward to Loan Servicing for booking
• Ensure all supporting documentation is properly loaded to CreditLens and/or submitted for imaging
• Assist with initial loan disbursement at closing, acting as the second required signature
• Deliver exceptional service to internal and external clients with urgency and a positive attitude

Commercial Loan Closer

Customer Support

• Offer exceptional service to meet customer's financial needs and build lasting relationships with a proactive, solutions-focused approach
• Understand and communicate United's products and services, including account types, loan options, and investment products, to help customers make informed choices
• Actively recommend and sell products and services that match customer needs, contributing to United's growth and customer satisfaction
• Address and resolve customer concerns with professionalism and empathy, maintaining a high standard of customer care
• Assist with inquiries, disputes, debit card maintenance, and provide general support to your team to keep operations running smoothly
• Educate customers on option for managing transactions using technology and all other tools and resources available

Customer Service Representative

• Lead all aspects of local loan portfolio management, including annual reviews, covenant compliance, and collateral exceptions.
• Collaborate with senior leadership to maintain appropriate risk profiles.
• Manage and mentor a team of credit specialists, portfolio managers, and analysts.
• Oversee the preparation of credit memos, spreads, and related documentation.
• Participate in client calls, underwriting, credit presentations, and loan closings.
• Identify and mitigate credit risks through sound analysis and recommendations.
• Prepare commitment letters and review loan documentation.
• Support cross-sell initiatives and coach team members on relationship development.
• Assist lenders in prospecting and client engagement efforts.

Senior Portfolio Manager

• Develop and grow relationships. This includes making loans, obtaining deposit integrating cash management services and offering other bank services.
• Actively monitor the financial health of the relationships you manage and be able to clearly communicate any changes or new opportunities to internal partners.
• Establish yourself in the market through exemplary customer service, creative thinking/idea sharing, and relentless networking
• Direct and supervise the entire loan closing process to ensure adherence to company loan policies and procedures
• Provide guidance to credit analysts and/or portfolio managers
• Take a balanced approach to quality, profitability, and growth
• Advocate for your clients within the context of United Community's credit standards and current economic conditions
• Network with clients to identify avenues for new business opportunities

• Ensure smooth implementation of Treasury Management products and services.
• Collaborate with Treasury Officers to meet customer needs.
• Build strong relationships with corporate clients.
• Lead end-to-end implementation of customer solutions.
• Proactively resolve potential challenges before they affect clients.
• Maintain knowledge of Treasury Management Services for guidance.
• Meet service level agreements for implementation tasks and timelines.
• Ensure clear communication with clients for onboarding.
• Prepare and manage setup materials and agreements.
• Assist clients with hardware and software installation, training, and support.
• Serve as liaison during account analysis and provide backup support.

Branch Manager

Financial Analyst II

SBA Sales Specialist

Credit Analyst

Branch Manager

Senior Platform Engineer

Commercial Relationship Manager

Branch Manager

Loan Ops Consumer Loan Closing Specialist I

Finance Systems Analyst II

Commercial Loan Closer

Customer Service Representative

Senior Portfolio Manager

Commercial Relationship Manager

Treasury Sales Support Associate