Regional Support Specialist
United Community Bank
full-time
Posted on:
Location Type: Office
Location: Marietta • United States
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Salary
💰 $42,061 - $64,465 per year
About the role
- Serve as the primary liaison for branch personnel regarding deposit applications, operations, risk reviews, and exception tracking.
- Maintain knowledge of deposit systems and operational procedures.
- Provide training, coaching, and support.
- Conduct quarterly cash audits and monthly risk checkpoints.
- Review exception reports and develop plans to reduce exceptions.
- Review teller over/short reports and assist in resolution.
- Review cash items and collections.
- Communicate routinely with Regional Banking Managers, Branch Managers, and Presidents.
- Conduct routine branch visits (travel required).
Requirements
- Associate degree in Business or related field or equivalent experience
- At least two years of branch banking experience
- Strong attention to detail
- Multitasking ability
- Communication, and customer interaction skills
- Proficiency in Windows, Microsoft Office, and bank software programs
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
deposit applicationsoperationsrisk reviewsexception trackingcash auditsrisk checkpointsteller over/short reportscash itemscollections
Soft Skills
attention to detailmultitaskingcommunication skillscustomer interaction skillstrainingcoachingsupport
Certifications
Associate degree in Business