Unit4

Account Manager, Unit4 Financials

Unit4

full-time

Posted on:

Location Type: Remote

Location: Germany

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

ERP

About the role

  • Manage a portfolio of U4F customers as their primary commercial contact and product advocate
  • Own customer retention and expansion outcomes, identifying and progressing upsell and cross‑sell opportunities in collaboration with Sales Engineering and Solution Consulting
  • Conduct structured account reviews to understand customer priorities, open issues, adoption, and future roadmap needs
  • Build strong, senior‑level stakeholder relationships, positioning Unit4 as a long‑term strategic partner
  • Collaborate closely with RevOps, Product, Marketing, and Customer Success to align customer needs with solution positioning and value realization
  • Maintain strong CRM hygiene, including accurate forecasting, pipeline progression, and opportunity stage management
  • Contribute to the U4F go‑to‑market strategy by bringing customer insights that shape product development and commercial execution.

Requirements

  • 5+ years of experience managing enterprise software customers, ideally within financial management, ERP, SaaS, or other complex B2B solutions
  • Strong commercial acumen with a proven track record of achieving revenue, renewal, retention, and account‑growth targets
  • Ability to build trust and credibility with senior finance stakeholders and cross‑functional teams
  • Excellent communication, negotiation, and relationship‑building skills
  • A proactive, consultative approach with strong organisational discipline and attention to detail
  • Comfort working in a transforming environment with evolving processes, structures, and product offerings.
Benefits
  • A culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact
  • Work life balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits
  • We offer growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work
  • Talented colleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry
  • A commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good program
  • We offer a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer retentionupsellcross-sellaccount reviewsCRM hygieneforecastingpipeline progressionopportunity stage managementgo-to-market strategyproduct development
Soft Skills
commercial acumenrelationship buildingcommunicationnegotiationtrust buildingcredibilityorganisational disciplineattention to detailproactive approachconsultative approach