Pre Sales Technical Solutions – Service Now
Unisys
full-time
Posted on:
Location Type: Office
Location: Canberra • Australia
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Tech Stack
About the role
- Shape solutions and lead client engagements
- Support the sales cycle through technical expertise
- Collaborate closely with SE, CE, CDE & CTO organizations to develop strategies
- Identify, qualify, and nurture new business opportunities
- Create pursuit kits for sales engagements
- Develop and deliver Proof of Value (PoV) engagements and product demonstrations
- Design and implement accelerators for multiple platforms
- Create migration playbooks for platform transitions
- Own and complete RFP responses and draft Statements of Work (SOWs)
- Lead client-facing elements including workshops and solution shaping
- Participate in marketing events and build strong client relationships
- Provide feedback to product and marketing teams based on insights
Requirements
- Strong technical understanding of the ServiceNow platform
- Proven track record in pre-sales, solution architecture, and business development roles
- Ability to create technical assets such as PoVs, accelerators, and migration playbooks
- Excellent communication, presentation, and client engagement skills
- Experience with ITSM platforms including Freshworks, BMC Helix, and Cherwell
- Familiarity with sales methodologies (e.g., MEDDIC, Challenger, Solution Selling)
- Minimum 8 Years Prior experience in consulting or professional services environments.
- Baseline security clearance is required for this role.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNowpre-salessolution architecturebusiness developmentProof of Value (PoV)acceleratorsmigration playbooksITSM platformsFreshworksBMC Helix
Soft Skills
communicationpresentationclient engagementcollaborationleadershiprelationship buildingstrategic thinkingfeedback provisionproblem-solvingorganizational
Certifications
baseline security clearance