
Automation Analyst
Unisys
full-time
Posted on:
Location Type: Office
Location: Bangalore • India
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About the role
- Lead automation initiatives across multiple clients and solutions, owning the end-to-end lifecycle from intake analysis to delivery and closure
- Act as the primary point of contact for clients regarding automation initiatives
- Manage Level 1 client escalations and ensure timely resolution
- Identify automation opportunities through data analysis, stakeholder interviews, and immersion sessions
- Collaborate with Technical Architects and SMEs to design automation solutions across Datacenter, Cloud, and other platforms
- Coordinate User Acceptance Testing (UAT) and ensure adherence to quality standards
- Mentor junior analysts, providing guidance on best practices, tools, and methodologies
- Provide KPI reports and progress updates to stakeholders.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Data Science or Analytics, Business Information Systems, and Software Engineering or related fields
- 5 to 8 years of experience
- 3 to 4 years of relevant experience
- Exceptional detailed awareness of automation tools (e.g., ServiceNow Orchestrator, Azure Automation, Ansible, Agentic AI)
- Strong technical knowledge in Windows, Linux, and VMware administration; familiarity with network, database, and cloud administration preferred
- Proficiency with Azure DevOps, O365, Visio, draw.io and project management tools
- Advanced presentation and communication skills (PowerPoint expertise)
- Financial acumen to calculate ROI and assess business cases
- Deep understanding of SDLC, Agile methodologies (Scrum), and Product Owner role
- Certifications in Product Ownership and familiarity with Scrum Master responsibilities
- Knowledge of Design Thinking, Lean Startup, and ITIL principles
- Strong analytical, problem-solving, and process engineering skills.
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
automation toolsWindows administrationLinux administrationVMware administrationAzure DevOpsO365ServiceNow OrchestratorAzure AutomationAnsibledata analysis
Soft Skills
communication skillspresentation skillsanalytical skillsproblem-solving skillsprocess engineering skillsmentoringstakeholder managementattention to detailcollaborationfinancial acumen
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information TechnologyBachelor’s degree in Data ScienceBachelor’s degree in AnalyticsBachelor’s degree in Business Information SystemsBachelor’s degree in Software EngineeringProduct Ownership certificationScrum Master certification