Unisys

Senior Delivery Manager

Unisys

full-time

Posted on:

Location Type: Remote

Location: Connecticut • Pennsylvania • United States

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Job Level

Senior

About the role

  • Provide leadership and guidance to subordinate leaders and professional delivery staff, fostering collaboration, accountability, and high performance
  • Oversee end-to-end delivery of assigned programs and projects, ensuring execution is on time, within scope, and on budget
  • Serve as a 24/7 Duty Manager every five weeks for a restricted account, providing immediate response to infrastructure and application availability issues requiring urgent attention
  • Act as an escalation point for critical program and project issues, driving rapid response, coordinated execution, and timely resolution
  • Manage executive-level customer relationships, ensuring transparent communication, expectation alignment, and high customer satisfaction
  • Collaborate with senior Unisys and client leadership teams to facilitate communication, mitigate risks, and address emerging issues
  • Ensure appropriate resource allocation, capacity planning, and workload balance across delivery teams
  • Monitor project and service delivery financials, including cost control, budget variance analysis, and optimization of profitability
  • Drive continuous improvement across delivery processes, issue management, and team operations
  • Oversee performance and deliverables of third-party providers and subcontractors to ensure alignment with contractual and project requirements
  • Operate effectively in a fast-paced environment with shifting priorities while maintaining high standards of execution

Requirements

  • BA/BS degree and 6–8 years of relevant experience, or equivalent combination of education and experience
  • 5-7 years of leadership experience in delivery management, project management, or related fields
  • Senior-level expertise in application delivery lifecycle management
  • Demonstrated ability to manage complex service delivery environments and cross-functional teams
  • Proven success serving as an escalation point for critical technical or programmatic issues
  • Strong executive-level communication and relationship-management skills
  • Ability to interface effectively with senior leaders in both Unisys and customer organizations
  • Ability to thrive in a dynamic environment with frequently changing priorities
  • US-based resource located on US soil; East Coast location required
Benefits
  • Health insurance
  • Retirement plans
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
application delivery lifecycle managementproject managementservice delivery managementbudget variance analysiscost controlresource allocationcapacity planningissue managementperformance monitoringcontractual compliance
Soft Skills
leadershipcollaborationaccountabilityhigh performancecommunicationrelationship managementrisk mitigationproblem-solvingadaptabilitycustomer satisfaction
Certifications
BA/BS degree