Key Customer Manager
Unilever
full-time
Posted on:
Location Type: Remote
Location: Philippines
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About the role
- The Key Account Manager is responsible for the management and development of identified accounts.
- He/She is the day-to-day contact for the customer and is responsible for customer targets for his/her area.
- The role is tasked to contribute to the growth of Chain Accounts.
Requirements
- Manage territory and account profitability by measuring and managing customer contribution by achieving monthly and annual target and profitability targets.
- Develop and execute clear and concise annual account plan based on account’s strategy and direction/ business need based on Chains & QSR business priorities.
- Win & retain profitable business with chain customers by understanding the Chains business model and success factors.
- Lead demand creation via strategic concept & idea creation and marketing trends presentation.
- Co-Develop with Marketing activity for differentiation.
- Deliver KPI’s for chain accounts local operations by managing and achieving scorecard target requirement of each accounts.
- Negotiate business terms, price increase, forecast etc in each customer to reach the most effective conditions for Unilever.
- Control and manage assigned budgets for selling support in line with Unilever policies and strategy.
- Regular work with and coordination with Marketing, BEx, Culinary, R&D, Supply Chain, Finance and other functions to ensure that agreed plans and activities are implemented on time.
- Lead projects and ensure timely completion.
- Obtain and feedback information (within Unilever policies) about competitors and their activities in the market.
Benefits
- Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.
- A diverse workforce allows us to match our growth ambitions and drive inclusion across the business.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementprofitability analysisstrategic planningKPI managementbudget controlnegotiationproject managementmarket analysisbusiness developmentcustomer relationship management
Soft Skills
leadershipcommunicationcollaborationstrategic thinkingproblem-solvingcustomer focuscreativityadaptabilitypresentation skillsteam coordination