Unifonic

DevOps Engineer

• Collaborating with software developers, system operators, and other engineering team members to manage code releases.
• Cross and merge the barriers that exist between software development, testing, and operations teams.
• Help shape the future of communication by setting up and enhancing CI (Continuous Integration) and CD (Continuous Deployment).
• Configuring the company's products to meet the functional requirements including the configuration of functional areas and technical areas (e.g. integration interfaces, integration maps, web services, transport protocols, etc).
• Troubleshooting and remediating issues impacting the integration, and operations of the infrastructure and systems.
• Ensuring high availability of the company’s products, and platforms [24x7x365].
• Writing and deploying scripts in different environments to automate day-to-day operations.
• Participating in on-call rotation with the rest of the teams.
• Maintaining servers’ configuration, monitoring jobs, and infrastructure documentation across the cloud environment (AWS, Azure, etc).
• Working extensively with the offshore teams and network of partners on a daily basis.

Senior DevOps Engineer

Product Operations

• Improve product ceremonies, planning processes, and operational frameworks continuously that support product teams.
• Help structure and prepare inputs for product planning sessions and roadmap reviews.
• Identify operational gaps and propose improvements to strengthen product team focus and effectiveness.
• Standardize product reporting, metrics, and operational insights to support decision-making.
• Promote adoption of AI tools and automation to improve product operations workflows, reporting, and knowledge sharing.
• Design and lead Product Enablement programs for internal teams (Sales, Customer Success, Customer Support, Presales).
• Support product launches, demos, and rollouts, ensuring internal stakeholders understand product capabilities and value.
• Translate complex product capabilities into clear messaging, demos, and use cases.
• Help drive product awareness and adoption across the organization.
• Work closely with Product, Design, Engineering, Commercial, and Marketing teams to understand customer needs and market trends.
• Identify customer use cases and solution patterns that can inform product evolution and commercial opportunities.
• Synthesize data from various sources (customer feedback, analytics, sales insights, market research) into actionable recommendations.
• Support Product leaders in communicating product strategy and impact through clear insights and communication.
• Help identify new product growth opportunities and remove operational or adoption barriers.
• Collaborate with Marketing and Commercial teams to highlight product success stories and drive product awareness.
• Act as a go-to person for product knowledge and market insights within the organization.

Senior Product Operations Specialist

Full-stack Engineer

• Leading a team that designs and delivers a drag-and-drop workflow builder powered by Camunda
• Building and maintaining integration connectors with various platforms
• Ensuring the reliability and scalability of communication solutions
• Supporting recruitment, hiring, and onboarding of engineering talent
• Driving architecture decisions for scalable and maintainable systems
• Communicating status, risks, and requirements clearly across stakeholders
• Facilitating continuous learning and improvement for the team

Software Engineering Lead – Workflow & Integrations

SDET

• Design and implement test strategies, automation frameworks, and CI/CD integrations that ensure our systems meet the highest standards of quality and performance.
• Collaborate closely with developers, product owners, and DevOps engineers to build robust automation pipelines for UI, API, and backend testing.
• Contribute to load and performance testing initiatives.
• Designing, building, and maintaining automated test frameworks for UI, API, and backend testing using Playwright, Cypress, or Selenium.
• Developing and executing integration and end-to-end test suites to ensure high-quality releases.
• Implementing performance and load testing using k6 or similar tools.
• Integrating automated testing into CI/CD pipelines (Git, Drone CI, Argo CD, Kubernetes).
• Driving test coverage, defect reporting, and quality metrics across multiple delivery teams.
• Collaborating with engineers to embed testing early in the SDLC and ensure reliable, scalable automation.
• Advocating for QA best practices, code quality, and automation-first principles.
• Leading continuous improvement initiatives evaluating new tools, frameworks, and techniques to enhance efficiency and maintainability.

Senior DevOps Engineer

Senior Product Operations Specialist

Software Engineering Lead – Workflow & Integrations

Senior Software Development Engineer in Test