Unifonic

Account Manager

• Developing business relationships to expand the company's product and solution reach
• Creating exceptional sales pitches to cross-sell different Unifonic software solutions
• Tracking activity, preparing and maintaining records for sales leads and account status in the Customer Relationship Management System (Hubspot)
• Identifying key decision-makers within the client portfolio and facilitating meetings to begin cross-selling and upselling
• Meeting the monthly software and channel targets determined by management
• Maintaining relationships and regularly following up with existing clients via phone and email to cross-sell and up-sell
• Keeping clients up-to-date with the latest products and sales information; renewing contracts with clients at set time intervals and maintaining clear client sale records in the database
• Resolving any issues and problems faced by customers and dealing with complaints to maintain trust
• Working with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution
• Developing cooperative closing strategies and tactics with sales management
• Ensuring you're always up to date with the latest internal product developments.

Account Executive

• Developing business relationships to expand the company’s customer base and improve the existing business relationships and report pertinent data.
• Creating exceptional sales pitches for prospective clients.
• Tracking activity, preparing and maintaining records for sales leads and account status in the Customer Relationship Management System (CRM).
• Identifying key decision-makers within the targeted leads and facilitating meetings to begin the sales process.
• Meeting the quarterly targets determined by sales management.
• Following up regularly with existing clients via phone and email to cross-sell and up-sell.
• Keeping clients up-to-date with the latest products and sales information; renewing contracts with clients at set time intervals and maintaining clear client sale records in the database.
• Resolving any issues and problems faced by customers and dealing with complaints to maintain trust.
• Working with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.
• Developing cooperative closing strategies and tactics with sales management.