UNICRED

Mid-Level Operations Analyst – Cards

UNICRED

full-time

Posted on:

Location Type: Hybrid

Location: Porto Alegre • Brazil

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About the role

  • Work focused on the financial cycle of the card product, including reconciliations, process analysis and review of the payment arrangement with process participants (merchants, acquirers and card networks), payment allocations and budget analyses.
  • Respond to requests from cooperatives and internal stakeholders, whether as temporary demands or established routines, through our multichannel support via chat, internal tickets, or verbal communication.
  • Participate in meetings and alignments with suppliers and partners to contribute to the structuring of future projects and/or monitor the execution of ongoing initiatives, and act proactively in proposing improvements or identifying issues that require correction.
  • Manage the routines inherent to the credit card product and related services through activities that include collection assessments, payment allocations, reconciliations of payments to suppliers, and oversight of the entire card lifecycle within the payment arrangement in which we participate.
  • Serve as a collaborative problem-solver to drive continuous improvement in team performance, evaluating automation opportunities, new tools or processes aimed at increasing operational efficiency.

Requirements

  • Bachelor’s degree in Business Administration, Economics, Accounting or related fields.
  • Experience in financial processes such as reconciliations, results analysis, accounting understanding and budget analysis.
  • Experience in companies operating within payment arrangements (issuers, acquirers, card networks, fintechs or card-issuing institutions).
  • Intermediate Excel skills, with strong command of formulas and the creation of spreadsheets and reports.
  • Knowledge of legislation applicable to the financial sector or payment methods.
  • Data analysis skills and critical thinking to support decision-making.
  • Ability to manage multiple demands with a focus on meeting deadlines.
  • Strong communication and relationship skills with diverse stakeholders.
  • Proactive attitude to identify improvements and resolve recurring issues.
Benefits
  • Meal and food allowance: assistance for meals and grocery purchases.
  • Home office and hybrid allowance: monthly stipend for those working from home or in a hybrid model.
  • Childcare / nanny reimbursement: monthly reimbursement for daycare, preschool or nanny expenses.
  • Mobility allowance: financial support for transportation expenses.
  • Profit Sharing (PPR): strategic remuneration that involves employee participation in Unicred’s results.
  • Group life insurance: financial protection and assistance for greater security and peace of mind.
  • Private pension: support to plan a more secure future, with company co-contribution.
  • Health insurance: access to medical and hospital care for you and your dependents.
  • Dental insurance: coverage for you and your dependents.
  • English Pass: digital English learning platform for personal and professional development.
  • Wellhub (Gympass): access to gyms and studios nationwide.
  • Zenklub: platform offering psychologists and self-development content for you and your dependents.
  • Holiday hamper: provided to help you organize a special moment.
  • Day off on your birthday: one day off in your birthday month to celebrate.
  • Day off on your children’s birthdays: one day off in the month of your children’s birthdays to celebrate with family.
  • Maternity leave: 180 days (six months).
  • Paternity leave: 20 days.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial processesreconciliationsresults analysisaccountingbudget analysisExceldata analysiscritical thinking
Soft Skills
problem-solvingcommunicationrelationship managementproactive attitudetime management
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in EconomicsBachelor’s degree in Accounting