
HR Operations Specialist
Under Armour
full-time
Posted on:
Location Type: Hybrid
Location: Amsterdam • Germany
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Salary
💰 €43,462 - €54,328 per year
About the role
- Serve as the trusted first point of contact for teammates, providing clear guidance on HR questions and ensuring every interaction reflects our UA service standards and delivers a positive experience.
- Own and execute end‑to‑end HR processes across the full employment lifecycle—from onboarding and offboarding to benefits, payroll coordination, and leave administration.
- Process benefit enrollments, allowances, and country‑specific requirements with accuracy and speed, ensuring teammates receive timely and correct documentation.
- Communicate HR updates and changes confidently to teammates and external partners, ensuring smooth transitions and full compliance.
- Deliver exceptional support through the AskHR ticketing system, resolving inquiries efficiently with a strong “first‑time‑right” mindset.
- Prepare and input all teammate changes into payroll systems with precision, safeguarding data accuracy and compliance.
- Maintain high‑quality personnel data in our global HRIS and collaborate with vendors to ensure seamless processing.
- Lead the development, rollout, and continuous improvement of HR policies, country handbooks, and procedures that align with local legislation and best practices.
- Keep personnel files up to date, conduct regular audits, and ensure full GDPR compliance.
- Contribute to or lead projects focused on improving, automating, and simplifying HR processes and documentation.
- Identify opportunities to elevate operational excellence, enhance data quality, and introduce smarter, more efficient ways of working.
Requirements
- Minimum of 3 years’ experience in an HR Operations role supporting Germany.
- Hands‑on payroll submission experience is essential; prior experience working with ADP is strongly preferred.
- Experience in Retail and familiarity with Austrian HR practices are a plus.
- Fluency in business English and German.
- Strong customer‑service mindset, with the ability to respond quickly to teammate needs and use feedback to enhance service delivery.
- Highly organized and detail‑oriented, able to balance daily tasks with longer‑term projects through effective prioritization.
- Exceptional attention to detail, ensuring accuracy and consistency in all work.
- Demonstrated ability to handle confidential information with discretion and professionalism.
- Collaborative team player who communicates openly, listens actively, and builds strong working relationships.
- Excellent written and verbal communication skills across all levels of the organization.
- Positive and proactive approach to challenging existing processes, always seeking opportunities to improve data quality and operational workflows.
- Solution‑oriented mindset with strong follow‑through, able to identify issues early and drive them to resolution.
Benefits
- Paid “UA Give Back” Volunteer Days: Work alongside your team to support initiatives in your local community.
- Under Armour Merchandise Discounts
- Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being.
- 38 hour working week (fulltime)
- 28 days holiday
- Teammate Resource groups e.g. Green Machine, Sustainability, LGBTQIA+, Women in Leading and Living, Balance for mental health and wellbeing etc
- Human Performance Institute (Gym) on site
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR processespayroll coordinationbenefit enrollmentsdata accuracyGDPR complianceHRISADPonboardingoffboardingHR policies
Soft Skills
customer serviceorganizational skillsattention to detailconfidentialitycollaborationcommunicationproactive approachsolution-oriented mindsetprioritizationfeedback utilization