UMS

Policy Associate I – Training Operations Coordinator

UMS

full-time

Posted on:

Location Type: Hybrid

Location: Portland • Maine • United States

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Salary

💰 $54,080 per year

About the role

  • The Policy Associate I: Training Operations will join the Catherine Cutler Institute’s Family and Child Welfare Education, Training & System Support (FACETS) team.
  • Responsible for operational and instructional support for in-person and online training delivery.
  • Partners with training leads to plan annual, academic year, and session training calendars.
  • Develops implementation plans for each and executes logistics for complex, inter-related training deliverables.
  • Serves as consistent in-person classroom resource for participants and manages monitoring and reporting on participant progress and course completion.
  • Assists team leads with planning and staffing recurring Advisory Committee meetings and Training Team meetings with external partners.

Requirements

  • Bachelor’s degree and three to five years of relevant experience.
  • Demonstrated ability to manage competing priorities, maintain accurate, timely task execution, and coordinate complex logistics.
  • Strong customer service and problem-solving skills.
  • Comfort with common training technologies (e.g., PowerPoint, Zoom).
  • Ability to work independently and collaboratively on a fast-paced training team.
Benefits
  • 14 paid holidays plus earned vacation time and sick time.
  • Health, dental and vision insurance.
  • Low-cost short-term disability insurance and employer-paid long-term disability insurance.
  • Employer-paid basic life insurance and supplemental life insurance.
  • A tuition waiver program for employees and their spouse or dependent child(ren).
  • A 403(b)-retirement plan with employer contribution.
  • Free access to the METRO system, including the Husky Line with service between our Portland and Gorham campuses.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
logistics managementtraining deliveryimplementation planningmonitoring and reportingtask execution
Soft skills
customer serviceproblem-solvingtime managementcollaborationindependence
Certifications
Bachelor’s degree