UMB Bank

ETF Operations Manager

UMB Bank

full-time

Posted on:

Location Type: Hybrid

Location: Milwaukee • Wisconsin • United States

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Salary

💰 $91,950 - $196,680 per year

Job Level

SeniorLead

About the role

  • Supervise the daily activities of an ETF Operations team consisting of individuals varying in skill levels from entry level to Lead level operations staff
  • Serve as the primary contact for ETF clients and the ETF ecosystem
  • Develop/maintain strong working relationships with advisors, authorized participants (APs), portfolio managers, exchanges, distributors, and custodians
  • Monitor AP activity and ensure that ETF creation/redemption orders are in good standing
  • Understand basket creation and mechanics and impact to downstream processes and systems
  • Reconcile key accounts and resolve all exceptions on a daily basis
  • Provide technical, industry, and client-specific training
  • Manage an ETF Operations team of 2-5 members with varying levels of experience
  • Maintain a collaborative and innovative culture within the team
  • Manage ETF Operations workload and act as escalation point for any issues

Requirements

  • Seven (7) years ETF Operations / AP services or related experience
  • 2 years of Lead experience
  • Bachelor's degree in Accounting or Finance, or any combination of education and experience that would provide an equivalent background
  • Background in fund accounting or ETF custody settlements
Benefits
  • Paid Time Off
  • 401(k) matching program
  • Annual incentive pay
  • Paid holidays
  • Comprehensive company-sponsored benefit plan including medical, dental, vision, and other insurance coverage
  • Health savings, flexible spending, and dependent care accounts
  • Adoption assistance
  • Employee assistance program
  • Fitness reimbursement
  • Tuition reimbursement
  • Associate wellbeing program
  • Associate emergency fund
  • Various associate banking benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ETF Operationsfund accountingETF custody settlementsreconciliationbasket creationexception resolutionclient-specific training
Soft Skills
supervisionrelationship managementcollaborationinnovationescalation management
Certifications
Bachelor's degree in AccountingBachelor's degree in Finance