People Operations Specialist

UMass Global Career Bootcamps

full-time

Posted on: 1/7/2026

Location Type: Remote

✨ AI Apply

💰 $23 - $29 per hour

About the role

Complete personnel transactions after hire through termination to include job changes (promotions, advancements, lateral moves), data changes (cost center, location, name, change in hours, change in classification), maintenance of reporting structures and all data related to employee lifecycle.
Manage the HR email inbox; respond to general HR inquiries, research and provide answers or route to appropriate area.
Oversee the VOE, unemployment and Paid Student Loan Forgiveness verification (PSLF) process.
Administer recognition programs, ensuring accurate tracking and processing of rewards.
Collaborate with various stakeholders and departments to ensure clear communication, compliance and timely processing.
Create and maintain standard operating procedures, process workflows and job aids related to general HR processes, both internal and external facing (employees/managers).
Optimize Workday HCM ensuring efficient and favorable experiences for employees and managers.
Partner with IT to make necessary updates to the HRIS.
Audit Workday HCM transactions, personnel data and organizational structure; work with various stakeholders (payroll, IT, faculty affairs, benefits, compensation, finance) to reconcile discrepancies and outstanding workday tasks.
Conduct new hire orientation and manage the onboarding experience beyond the first day, utilizing system automation to ensure timely completion of policy acknowledgements, required training, and new hire paperwork.

At least 2 years of work experience in human resources
Bachelor’s degree in Human Resources, Business Administration or related field, or equivalent work experience.
Demonstrated experience with Workday HCM. System implementation preferred.
Understanding of HR functions, policies, procedures, and compliance requirements related to personnel transactions, onboarding, offboarding, and HR data management.
Familiarity and expertise in utilizing Workday HCM, with an understanding of relational databases and Workday-specific concepts ( such as tenant configuration, business processes, and approval routing).
Proficient in using Excel to sort, filter, and analyze large data sets, and skilled at generating, running, and interpreting reports to extract and present data relevant to specific projects or business solutions.
Strong written and verbal communication skills.
Organized and pays attention to details.
Resourceful and uses available resources/tools to answer problems and provide solutions.
Independently perform assigned responsibilities and prioritize tasks effectively to meet deadlines and manage workflow in a fast-paced environment.
Ability to collaborate with various teams.
Takes initiative to suggest process improvements and seeks out ways to add value and drive positive change without waiting for direction.
Aptitude for quickly learning and adapting to new technologies, with proficiency in HR/office applications and an eagerness to learn and apply emerging tools such as AI.

Benefits

Medical, dental, and vision coverage with spending account options.
Flexible schedules, 1/2 day Fridays (biweekly), remote options, generous time off, and a paid winter break.
Life, disability, and supplemental insurance, legal and identity protection, and student debt support.
403(b) plan with a Roth option. 3% non-elective contribution and up to a 6% match for a 9% total employer contribution!
Tuition discounts for employees and family and Tuition Exchange program with other universities.
Counseling services, Calm app access, and year-round wellness programs.

Tip: use these terms in your resume and cover letter to boost ATS matches.

Workday HCMdata managementonboardingoffboardingExcelreport generationprocess workflowssystem automationtenant configurationbusiness processes

communicationorganizationattention to detailresourcefulnessindependenceprioritizationcollaborationinitiativeadaptabilityproblem-solving

Bachelor’s degree in Human ResourcesBachelor’s degree in Business Administration