Engineer

• Support a major customer in ongoing operations, support, and engineering for the full Zscaler product suite (ZIA, ZPA, ZDX, ZCC) and related technologies
• Configure and tune the system to optimize performance and/or alerting
• Integrate solutions with third party technology solutions through the API
• Design and engineer network data flow to implement and improve new connections or troubleshoot existing communications
• Produce documentation such as data flows, data dictionaries, user guides, operating procedures, systems design documents, disaster recovery documentation
• Interface with company executives and government technical management or executive level personnel
• Support communications within major cloud environments such as Azure, AWS, GCP
• Periodic review and improvement of disaster recovery needs
• Deploy and manage virtual servers in the cloud
• Deploy and manage private service edges
• Tune data protection standards
• Provide guidance on all aspects of Zscaler network and security capabilities for the customer
• Support additional third-party network and security products as needed
• Provide internal consulting, technical guidance, information and support to application developers, computer operations, company management and departmental clients
• Assist in internal training programs
• Work on-site 5 days per week with the team in Arlington, VA

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