Support a major customer in ongoing operations, support, and engineering with regards to the full Zscaler product suite (ZIA, ZPA, ZDX, ZCC) and related technologies
Configure and tune the system to optimize performance and/or alerting
Integrate solutions with third party technology solutions through the API
Design and engineer network data flow to implement and improve new connections; or troubleshooting existing communications
Produce documentation such as data flows, data dictionaries, user guides, operating procedures, systems design documents, disaster recovery documentation, etc.
Interface with company executives as well as government technical management or executive level personnel
Support communications within major cloud environments such as Azure, AWS, GCP
Periodic review and improvement of disaster recovery needs
Deploy and manage virtual servers in the cloud
Deploy and manage private service edges
Tuning of data protection standards
Provide guidance on all aspects of Zscaler network and security capabilities for the customer
Support of additional third-party network and security products as needed
Support of cloud service providers (Azure, AWS, GCP) as needed
Provide internal consulting, technical guidance, information and support to application developers, computer operations, company management and departmental clients
Assist in internal training programs
Work 5 days onsite per week with the team in Arlington, VA; support federal customer environments and comply with Federal Entry of Duty BI process
Requirements
Top Secret or DHS Clearance - US Citizenship Required
Strong understanding of security threats, tactics, procedures, and remediation
Very strong working knowledge of the full Zscaler product suite (ZIA, ZPA, ZDX, ZCC) and related technologies
Well-rounded understanding of a variety of IT products and protocols to integrate disparate solutions, such as routing and switching, software development, Linux, Windows, and/or cloud computing
Previous experience implementing security controls in cloud environments
Strong network engineering skills including SD-WAN, Ports and Protocols, Routing, Firewalling, Policy Based Routing
At least 10 years of hands-on experience with a combination of: Network Design, Network Engineering, Network Operational Support, cloud engineering, Zscaler, Security Engineering, Security Analysis
Bachelor's degree
Experience deploying and managing virtual servers in the Cloud
Experience deploying and managing elastic IPs and elastic network interfaces in the Cloud
Experience deploying and managing Cloud based load balancers
Experience with implementing audit trails
Experience with Cloud based monitoring solutions
US Citizenship required, and candidates must be willing to be submitted for a US Government background investigation
No third-party candidates will be considered
Must be able to work with minimal supervision and possess excellent written and verbal communication skills
Benefits
401(k), including an employer match of 100% of the first 3% contributed and 50% of the next 2% contributed
Medical, Dental, and Vision Insurance (available on the 1st day of the month following your first day of employment)
Group Term Life, Short-Term Disability, Long-Term Disability