Ultimate Jet Vacations

Product Operations Associate

Ultimate Jet Vacations

full-time

Posted on:

Location Type: Remote

Location: Colombia

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About the role

  • Serve as the primary contact for the onboarding, verification, entry and management of supplier details, including hotel markup, travel advisor commissions, room data, fees, and more.
  • Ensure the accurate and timely entry of product information into UJV’s database.
  • Collaborate with the sales agents, answering inquiries about supplier details and resolving issues related to booking discrepancies.
  • Manage content updates such as general information, itinerary descriptions, and terms & conditions.
  • Work closely with suppliers and internal departments to troubleshoot and resolve operational issues (e.g., system errors or incorrect bookings).
  • Conduct quality assurance (QA) checks to verify the accuracy of data consumed, and entered and provide solutions to potential discrepancies.
  • Manage special projects as assigned by supervisors, aimed at improving processes and operational efficiency.
  • Perform additional tasks assigned by the manager or their designees

Requirements

  • A High School diploma (or equivalent), with proficiency in basic math.
  • Intermediate to advanced computer skills, including Google Docs, Front, Excel, and other data entry tools.
  • Proficiency using XML data feeds
  • Strong attention to detail and the ability to multitask effectively.
  • Excellent verbal and written communication skills, with fluency in English, including the ability to compose business emails and itinerary descriptions.
  • The flexibility to adapt to a dynamic, fast-paced environment and meet deadlines.
  • Personal Effectiveness: You aim for 100% data accuracy and demonstrate a strong work ethic. You enjoy identifying and resolving system discrepancies and offering solutions that improve business processes.
  • You work collaboratively with team members and maintain positive relationships with both internal and external stakeholders. You contribute to achieving department and business objectives through focused, deadline-driven efforts.
Benefits
  • The opportunity to work with a highly driven team of professionals in the luxury travel industry.
  • Bimonthly payments in USD currency
  • Unlimited Vacation Time after 1 year.
  • Work from the comfort of your own home
  • Technical-Equipment provided
  • We offer a supportive work environment that encourages professional growth and development.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entryXML data feedsquality assurancedata accuracybasic math
Soft skills
attention to detailmultitaskingverbal communicationwritten communicationpersonal effectivenesscollaborationproblem-solvingadaptabilitywork ethic
Certifications
High School diploma