
Digital Delivery Manager
Ulteig
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $108,000 - $146,000 per year
About the role
- Oversee configuration, maintenance, and optimization of ProjectWise and Bentley Infrastructure Cloud (BIC) connected data environments (CDEs).
- Manage integrations between BIC/ProjectWise and Microsoft 365 (Teams, SharePoint, OneDrive), GIS, scheduling, and analytics platforms.
- Contribute to testing and deployment of updates and enhancements.
- Lead system audits and ensure standardized processes for document management and version control.
- Conduct routine ProjectWise administration, including user and group management, work areas, workflows, and deliverables, as well as troubleshooting and user support.
- Support the creation, management, and federation of iModels within BIC.
- Assist in utilizing iTwin services for validation, versioning, visualization, and digital twin workflows.
- Implement automation scripts and workflows (PowerShell, Python, Power Automate) to streamline provisioning, metadata management, and deliverable validation across BIC and ProjectWise.
- Maintain working knowledge of MicroStation, OpenRoads, and OpenBridge to assess downstream data requirements and support integration into BIC and ProjectWise.
- Diagnose and resolve connectivity, file locking, rendition, and metadata issues.
- Coordinate escalations with ProjectWise administrators and IT personnel.
- Develop Power BI dashboards to monitor adoption, usage, and compliance metrics.
- Remain current with best practices, new releases, and emerging technologies within the Bentley and Microsoft ecosystems.
- Collaborate with Civil Transportation teams to create and carry out a Digital Delivery Strategy.
- Develop data management strategy for Civil Transportation projects.
- Create, maintain, and improve Digital Delivery standards and configuration templates, including file structures, naming conventions, attributes, workflows, states, and renditions for BIC.
- Ensure that all project configurations and deliverables comply with state Department of Transportation (DOT) and national digital delivery requirements.
- Develop and maintain technical documentation, SOPs, and best practices to support system users.
- Support version control and change management processes by publishing release notes, conducting impact assessments, and maintaining audit-ready records.
- Participate in QA/QC reviews to verify model and document compliance, as well as metadata completeness, before milestone submissions.
- Develop and implement training plans, onboarding programs, and ongoing support initiatives for ProjectWise and BIC users.
- Produce comprehensive step-by-step guides, instructional videos, and quick-reference materials for users.
- Conduct live training sessions and webinars, and facilitate onboarding for new hires regarding BIC and ProjectWise workflows as well as Department of Transportation (DOT) expectations.
- Offer individualized user support, reinforce best practices, and address help-desk tickets related to digital delivery tools.
- Monitor training participation, collect feedback to enhance content, and assist in maintaining a centralized training library that incorporates the latest standards and software updates.
- Collaborate with internal teams, including Transportation, Field Services, Quality, and IT, as well as external partners to facilitate adoption and address challenges.
- Support project teams during kickoffs to ensure accurate creation of the Common Data Environment (CDE), proper metadata configuration, and correct template implementation.
- Validate deliverables against contract and DOT requirements before key milestones (30/60/90/IFC).
- Deliver daily support for issues related to Bentley Information Center (BIC) and ProjectWise workflows, coordinating with ProjectWise Administrators, IT, clients, and partners to resolve access and collaboration challenges.
- Prepare and present status reports, KPIs, and compliance metrics to organizational leadership and project managers.
- Oversee project closeout activities, ensuring proper archiving and records retention in compliance with established standards.
Requirements
- Associate’s or Bachelor’s in Engineering Technology, Construction Management, Information Systems, or related field; equivalent experience considered.
- 10+ years of expertise working with ProjectWise, with prior experience in professional engineering services.
- 5-8 years of experience or equivalent experience in a BIM leadership role.
- Expertise in Autodesk and Bentley software products, including ProjectWise Explorer, ProjectWise Administrator, MicroStation, OpenRoads, OpenBridge, iModels, and iTwin services.
- Understanding of digital delivery workflows on infrastructure/transportation projects.
- Strong Familiarity with iModels, iTwin services, and digital twin workflows.
- Experience with automation tools (PowerShell, Python, Power Automate) and data analytics platforms (Power BI).
- Knowledgeable about data flows between geometric modeling and analysis software modeling.
- Strong technical, project management, and change management skills.
- Ability to seek out and resolve issues through close interaction with other project team members.
- Excellent verbal, written, and interpersonal communication skills.
- Proven ability to lead teams, manage multiple projects, and drive organizational change.
- Teaching and coaching skills to bring new team members up to speed.
- Demonstrate skills of self-motivation and drive.
- Occasional travel required for training, onboarding, and project support.
- Must have authorization to work permanently in the U.S.
Benefits
- Flexible Workplace
- Employee Ownership
- Competitive Pay
- Comprehensive Benefits Package
- Collaborative Environment
- Innovative Culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ProjectWiseBIMiModelsiTwin servicesPowerShellPythonPower AutomatePower BIMicroStationOpenRoads
Soft Skills
project managementchange managementcommunicationleadershipteachingcoachingproblem-solvingself-motivationinterpersonal skillsorganizational change