Customer Service Representative, Bilingual
Uline
full-time
Posted on:
Location Type: Office
Location: Kenosha • Illinois, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $26 - $30 per hour
Job Level
Mid-LevelSenior
About the role
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Requirements
- High school diploma or equivalent.
- Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus , but if you are eager to learn, we will train you!
- Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Employee Perks Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
problem-solvinglisteningcommunicationcustomer servicerelationship buildingproduct knowledgesolution recommendationeagerness to learn
Certifications
high school diplomabachelor's degree