Employee Relations Advisor
UK Research and Innovation
full-time
Posted on:
Location Type: Hybrid
Location: Swindon • United Kingdom
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Salary
💰 £37,841 per year
About the role
- Manage or provide support as appropriate on a range of formal casework including sickness absence, performance management, disciplinary and grievance cases etc.
- Ensure that the casework tracker is completed and maintained accurately.
- Handle day-to-day queries, providing professional, timely, accurate and robust advice and guidance to managers and staff on a wide range of ER queries providing advice on associated policies.
- Work closely with colleagues in the HR Operations Team, Strategic HR Business Partners and the HR Centres of Expertise in helping to deliver a consistent and joined-up HR service across the organisation.
- Build effective working relationships with managers and staff and with other HR colleagues to support the maintenance and development of best practice policies and procedures.
- Participate as appropriate in the development and delivery of ER learning and personal development initiatives.
- Support on ER-related projects as appropriate.
- Review and analyse MI data and trends
- Adopt a continuous improvement approach to work, to ensure that records are kept up to date and letters, guidance and templates etc are accurate and appropriate.
- Line management of ER Assistant, if required.
Requirements
- A track record of effectively managing a range of casework. (S&I)
- Current, relevant experience working in an operational HR role, ideally in a diverse and demanding environment. (S)
- Appropriate CIPD Qualification (minimum level 3) or equivalent skills and knowledge gained from working in an HR role. (S)
- Excellent written and verbal communication skills including the ability to present information, to persuade, influence, counsel, support or challenge people at all levels, often in sensitive circumstances, and to treat information confidentially. (S&I)
- Ability to work on own initiative and to manage own time effectively. (I)
- Ability to apply judgement and decision-making to find innovative solutions which meet customer needs, within policy or procedural requirements. (I)
- Ability to work with ambiguity and conflicting priorities. (I)
- A self-motivated, results-focused, and proactive, approach to work, with a strong record of delivery. (I)
Benefits
- An outstanding defined benefit pension scheme
- 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent)
- Employee discounts and offers on retail and leisure activities
- Employee assistance programme, providing confidential help and advice
- Flexible working options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
casework managementdata analysispolicy developmentperformance managementgrievance handlingsickness absence managementHR operationsemployee relations (ER)continuous improvementrecord keeping
Soft Skills
communication skillsrelationship buildingtime managementjudgment and decision-makingproblem-solvingself-motivationresults-focusedinitiativeadaptabilityconfidentiality
Certifications
CIPD Level 3