UFG Insurance

Account Manager

• Presenting our products and services to our existing and prospective agency force
• Identifying specific consumer characteristics
• Recommending ways to promote and sell our products
• Managing territory towards established profitability, loss ratio and premium targets
• Developing agency profiles on each agent and learn as much about the agency as possible
• Identifying high impact opportunities in market to sponsor and/or attend for networking and Small Business general promotion
• Setting annual goals with agents as outlined by the Director of Sales & Marketing to promote growth in individual agencies
• Ensuring agents remain educated on the UFG Pro-Quote portal, ongoing enhancements, and added lines of business
• Building strong relationships with agents in order to solicit new business submissions from them
• Regularly evaluating territory performance, presenting to leadership weekly, monthly, quarterly, and annually
• Collaborating with sales representatives to share best practices and support a cohesive sales approach.

Territory Manager – Small Business

Underwriter

• Support Commercial Underwriting in meeting growth/profitability objectives through underwriting content, communication and process and procedure development.
• Drive continuous improvement and collaborate with various areas of the organization to develop and implement solutions aligned with UFG’s goals and business strategies.
• Responsible for development, maintenance and governance of policies and procedures for the business to drive improvements in efficiency, cost-effectiveness, and internal/external customer service.
• Collaborate with Regional Offices, Portfolio Management, Product Development, Analytics, Claims, Enterprise Change Management, Marketing, Corporate Line of Business and Segment leaders, and other business partners to develop and implement solutions that align with the organization’s goals.
• Drive continuous improvement for Commercial Underwriting by providing analysis and decision support to the business to help deliver key business priorities.
• Collaborate with multiple disciplines to gather information, perform analysis, and make recommendations to management.
• Lead the development and implementation of business process workflows that define process expectations and accountabilities to support changes in risk appetite or other initiatives.
• Drive development and publication of necessary tools, resources, and job aids that teach underwriters, underwriting associates, and support personnel to process new business, renewal, and endorsement transactions.
• Build and maintain centralized processing documentation including, but not limited to training, best practices, and risk appetite guides.
• Lead strategy sessions with internal business partners to identify trends and leading performance gaps across the UFG property and casualty book of business, including addressing opportunities identified during the Quality Assurance process.
• Understand business needs and consults and partners with business leaders in planning projects and programs that strengthen commercial underwriting.
• Provide change management support to Commercial Insurance through the planning, preparation, and support to encourage and foster adoption and utilization of changes to technology and business processes.
• Prepare detailed presentations in written and graphic report form to be presented to leadership team.

Senior Underwriting Process Analyst

Director

• Provide strategic leadership and operational oversight for the planning, execution, and reporting of the audit function
• Collaborate with the VP, Internal Audit and business leaders to develop and implement a multi-year, risk-based internal audit plan
• Oversee the end-to-end execution of the annual audit plan
• Lead the department-wide risk assessment process
• Manage and mentor a team of internal audit managers and staff
• Ensure the audit methodology remains best-in-class
• Review and approve high-level audit findings and strategic recommendations
• Support the VP, Internal Audit in preparing materials, reports, and presentations
• Build and maintain executive-level relationships with key stakeholders
• Provide senior oversight for control testing related to SOX and NAIC Model Audit Rule (MAR)

Director Internal Audit

Sales

• Cultivating UFG’s presence in the market and creating business opportunities with new agents
• Developing and executing distribution channel strategies
• Driving sales and distribution strategy in collaboration with marketing, underwriters, and management
• Building relationships with agents and providing feedback on sales practices
• Regularly traveling with underwriters to work with new and key accounts
• Setting expectations for growth of sales and executive presence.

Sales & Distribution Director

Risk

• Develop, manage, and maintain the corporate economic capital model (ECM).
• Work with internal and external parties leveraging model results to assist with strategic decision making for UFG.
• Effectively present findings and proposals to senior leadership.
• Evaluate capital adequacy based on a realistic representation of UFG’s existing and proposed risk profile and support internal, regulatory and rating agency capital evaluation and stress testing.
• Perform optimization analysis of corporate reinsurance programs and recommend purchasing decisions supported by underwriting and financial analytics.
• Advise senior leaders with clear and insightful reports and presentations on portfolio management efforts through ECM applications and modeling of industry exposures.
• Recommend strategies for portfolio optimization and strategic corporate analysis.
• Evaluate impact of business strategies, including catastrophe management, on overall capital requirements and engage with business and finance partners to optimize capital deployment.
• Maintain a thorough understanding of regulatory and rating agency capital adequacy measures and engage with finance to monitor and optimize the external view of capital adequacy.
• Support the corporate forecasting process to ensure all known information is incorporated into a rigorous projection.
• Develop the company’s capabilities to measure and project capital adequacy.
• Develop and implement a capital allocation framework to appraise underwriting performance on a risk-adjusted basis and produce required underwriting returns aligned with corporate targets.
• In collaboration with the Enterprise Risk Manager, develop underwriting, investment, operational, and emerging risk scenarios for use in strategic planning and the Own Risk and Solvency Assessment (ORSA).
• Maintain model documentation and adhere to corporate model governance standards including responsibility for maintaining proper controls and audit support
• Perform analytical studies and maintain familiarity with current industry/trade developments to support robust parameterization and enhanced model designs.
• May perform ad hoc special analyses and reinsurance pricing as needed.

Director – Corporate Risk Analysis

Solutions Engineer

• Provide strategic, technical, and program leadership in the design of complex technology solutions
• Lead solution design efforts across multiple domains or programs
• Ensure alignment with enterprise architecture, regulatory expectations, and business strategy
• Partner with key stakeholders including product owners, project managers, and business analysts to create aligned solutions
• Manage the solution development lifecycle including evaluation, selection, and project estimates
• Guide delivery teams during the design, build, test, and deploy phases
• Mentor junior architects and provide necessary training on new technologies.

Territory Manager – Small Business

Senior Underwriting Process Analyst

Director Internal Audit

Sales & Distribution Director

Director – Corporate Risk Analysis

Guidewire Solutions Architect