UFG Insurance

Operations

• Set strategy to manage the operational framework supporting the AD business unit
• Maintain controls, compliance, and audit readiness; own policy and procedure governance for AD operations
• Survey and assess the maturity of the assumed reinsurance ecosystem to recommend improvements with respect to people, processes, systems, and data
• Drive process automation, data quality, and systems improvements to increase efficiency and internal reporting capabilities
• Manage DUA programs and relationships, overseeing program agreements and ensuring commitments are upheld
• Oversee AD claims management responsibilities
• Collaborate with finance and actuarial to ensure accurate and timely external reporting of results
• Develop and maintain effective internal reporting mechanisms for AD business unit
• Ensure the data integrity and manage the functionality of the reinsurance contract management system and other systems that will be developed to support the business
• Own the budget and expense planning for AD
• Develop and execute the annual AD audit plans in underwriting and claims with reinsurance clients and program managers
• Collaborate with management and executive leadership on strategies, policies and procedures to support AD and promote compliance with regulatory requirements
• Regularly collaborate with Legal, Actuarial, Internal Audit, Claims, Technology and other stakeholders as needed
• Collaborate with marketing to promote the brand, plan industry events, and position the business to grow and succeed
• Build and lead a high-performing team to ensure the appropriate skillsets exist to successfully execute the business plan and comply with internal and external controls and requirements
• Coordinate/complete special requests, projects, and reports as directed by executive management

VP – Reinsurance Operations

Financial Planning and Analysis

• Partner with the finance leadership team to develop and adhere to the finance roadmap
• Collaborate with IT and other business units to coordinate initiatives
• Manage shared resources and ensure projects are delivered on time and budget
• Ensure leadership is aware of risks, issues and dependencies
• Provide guidance on implementation of finance department initiatives
• Advise on the development and implementation of process improvements
• Act as primary liaison between Finance, IT, and business partners for technology-enabled projects
• Promote a culture of continuous improvement within Finance

Director, Finance Transformation – Execution

General

• Successfully complete a comprehensive surety underwriting training program consisting of mentoring, self-study, and on-line learning.
• Gain an understanding and develop analytical skills on how to investigate, analyze, and underwrite surety business profitably.
• Underwrite new submissions and existing accounts with assistance from mentors.
• Evaluate and assess financial status, credit standing, and organization profile to analyze and determine acceptability of the risk within the framework of UFG underwriting policies and procedures.
• Assist surety underwriters in processing their books of business.
• Provide high-quality customer service in all interactions with internal and external customers.

Surety Underwriter Trainee

• Successfully complete a comprehensive surety underwriting training program consisting of mentoring, self-study, and on-line learning.
• Gain an understanding and develop analytical skills on how to investigate, analyze, and underwrite surety business profitably.
• Underwrite new submissions and existing accounts with assistance from mentors.
• Evaluate and assess financial status, credit standing, and organization profile to analyze and determine acceptability of the risk within the framework of UFG underwriting policies and procedures.
• Assist surety underwriters in processing their books of business.
• Handle confidential information with discretion.
• Provide high-quality customer service in all interactions with internal and external customers.
• Maintain electronic files per department guidelines.
• Gain exposure and skills on various software platforms.

Analyst

• Support the development and administration of the organization’s pay programs to ensure they are competitive, equitable, and aligned with business strategy.
• Research, analyze, and manage salary structures, incentive plans, and equity programs.
• Partner closely with HR, finance, leadership, and external consultants to maintain internal consistency and market competitiveness.
• Conduct job evaluations and market pricing to ensure positions are competitively aligned and internally equitable.
• Administer and maintain salary structures, pay ranges, and compensation guidelines based on market data and organizational strategy.
• Perform compensation analyses to support hiring, promotions, transfers, reorganizations, and retention recommendations.
• Support the design, administration, and annual execution of merit, incentive, and variable pay programs.
• Participate in annual compensation planning, salary budgeting, and market review activities.
• Administer executive compensation programs, including preparation of analyses, reporting, and governance documentation.
• Administer equity compensation, including grants, vesting schedules, transactions, reporting, and employee communications.
• Ensure compliance with federal, state, and local compensation regulations, including pay transparency and equal pay requirements.
• Partner with HR Business Partners, Talent Acquisition, Finance, Payroll, and business leaders to provide compensation guidance and consultation.
• Participate in compensation surveys and benchmark studies to evaluate market competitiveness and emerging compensation trends.
• Recommend process improvements that enhance efficiency, accuracy, and governance of compensation programs.
• Act as project lead and POC with various compensation vendor partners.
• Support continuous improvement efforts in compensation operations and systems and assist in developing and delivering training and resources for HR partners.
• Monitor FLSA and EEOC compliance and advise on appropriate action.
• Assist with other compensation related initiative & projects

Compensation Analyst II

• Profitably underwrite complex new and renewal business through risk selection, pricing, contractual integrity, and account management, in accordance with delegated authority, and ensuring regulatory compliance.
• Demonstrate critical thinking in assessing the risk and identifying exposures and controls.
• Price risk commensurate with exposures and controls.
• Set appropriate terms and conditions to deliver a profitable portfolio.
• Document assigned files with underwriting thought process.
• Serve as a subject matter expert to assist team members with complex risks.
• Through effective portfolio management skills, achieve profit and premium plans for prescribed business unit strategies.
• Achieve production goals within assigned territory.
• Responsible for marketing, which includes both in-person and virtual sales calls with agencies and insureds.
• Prospecting and developing a strong pipeline of new business opportunities.
• Develop and maintain successful relationships with producers and agencies.
• Represent UFG in the marketplace, articulating the company’s capabilities in underwriting, risk control, and claims, across all business units at UFG.
• Collaborate with Business Unit and Line of Business underwriting, Sales and Distribution, Underwriting Center, Underwriting Support, Risk Control, Legal, Claims, and other internal partners to ensure optimal stakeholder management.
• Complete agency reviews, capturing appropriate intel around market opportunities.
• Provide feedback to management on the current state of the marketplace, agencies, and competition.
• Mentor and train team members, acting as a resource for the team to answer questions, resolve escalated issues, and provide guidance.
• Represent the field underwriter perspective in key corporate initiatives and projects.
• Support and participate in the deployment of technical underwriting training/content.

Senior Production Underwriter

Underwriter

• Act as a trusted advisor and thought partner to casualty leadership
• Serve as a key liaison between the Casualty Line of Business and other business units, ensuring alignment in underwriting strategies, priorities, and execution
• Help underwriters craft coverage with precision, clarity, and intent
• Influence the next generation of casualty products and capabilities
• Strengthen underwriting discipline while enabling smart growth in evolving markets
• Engage directly with underwriting teams through in-person collaboration, field travel, and hands-on development
• Lead and execute casualty product strategy initiatives aligned to profitability, growth, and long-term portfolio objectives
• Partner with Product, Actuarial, Claims, and Business Units to design, evolve, and implement casualty product offerings and strategic roadmaps
• Translate market trends, emerging risks, and legal/regulatory shifts into actionable underwriting, product, and distribution strategies
• Champion innovation in underwriting approach, product design, and participation in alternative distribution models
• Collaborate with corporate underwriting leadership to refine underwriting guidance, best practices, and authority frameworks, including administration of underwriting authority levels
• Mentor underwriters and leaders to elevate technical expertise, judgment, and decision quality.

Director, Casualty – Underwriting Strategy

• Serve as a subject matter expert on IT internal controls, providing guidance and education to IT and business partners
• Assist in the testing of the IT SOX controls, including IT general controls (ITGCs), automated controls (ITACs), and key report testing
• Lead walkthroughs of key business processes and underlying technology, collaborating with IT and business process owners to design effective and efficient controls
• Create and maintain detailed IT SOX documentation, including IT process flowcharts, risk and control matrices, and testing workpapers
• Conduct IT risk assessments to identify, evaluate, and prioritize technology-related risks to financial reporting and business operations
• Evaluate IT control deficiencies to understand root cause and impact and work with process and control owners to develop and track effective remediation plans
• Evaluate controls and processes for opportunities to leverage automation and new technologies, reducing manual effort and improving control effectiveness
• Assist in the execution of the audit plan, including the performance of risk assessments and coordination of internal audit testing
• Serve as a liaison for external auditors and support documentation requests

IT Internal Controls Analyst

Product Manager

• Develop Product vision, performance metrics, roadmaps, and clearly communicate this with stakeholders and team members.
• Define the business value for the Product and support messaging, communication, and customer outreach as necessary.
• Build the Product Backlog, prioritize the backlog based on business value, and continuously refine the backlog.
• Prioritizing backlog includes incorporating stakeholder input into product roadmap while effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer.
• Breakdown large epics/features and write user stories that convey value to the end user.
• Ensure appropriate stakeholders are involved in the Sprint Review.
• Ensure team members understand the stories in the backlog and the business value they deliver.
• Collaborate with technical leadership in and outside the team to help define the technical roadmap for the Product (several sprints ahead of them).
• Engage with customers and stakeholders on a regular basis to gather feedback and refine the future of the Product as a result (including continuous process improvement) and adjust the backlog as needed.
• Raise dependencies and roadblocks both internal and external to the team, with support of the Scrum Master and help resolve them if needed.
• Scope minimum viable products, considering existing resource constraints and sustained development of the Product.
• Participate in sprint ceremonies when needed and work to support the team on a daily basis.

Product Owner

• Attract and underwrite middle market business
• Deploy effective account management while fostering strong working relationships with agency partners
• Execute underwriting strategy to achieve profit and premium plans
• Handle a renewal book in their territory as assigned
• Assist with the resolution of escalated issues, and mentor and coach team members.
• Price risk commensurate with exposures and controls
• Set appropriate terms and conditions to deliver a profitable portfolio
• Document assigned files with underwriting thought process
• Serve as a subject matter expert to assist team members with complex risks
• Achieve production goals within assigned territory
• Responsible for marketing, including both in-person and virtual sales calls with agencies and insureds
• Prospecting and developing a strong pipeline of new business opportunities
• Collaborate with internal partners to ensure optimal stakeholder management
• Provide feedback to management on the current state of the marketplace, agencies, and competition
• Support and participate in the deployment of technical underwriting training/content.

Director

• Provide strategic leadership and operational oversight for the planning, execution, and reporting of the audit function.
• Manage the audit lifecycle, evaluating the effectiveness of internal controls.
• Oversee the execution of the annual audit plan, ensuring all projects are completed on time.
• Lead the department-wide risk assessment process and manage a team of internal audit managers.

Director Internal Audit

Solutions Engineer

• Provide strategic, technical, and program leadership in the design of complex technology solutions
• Lead solution design efforts across multiple domains and ensure alignment with enterprise architecture
• Partner with stakeholders and guide teams in creating solutions aligned with architecture principles
• Drive buy vs. build decisions and provide direction to delivery teams during the development lifecycle
• Mentor junior architects and contribute to technology planning and standards development
• Create architectural documentation and assist in creating business cases for initiatives.

Senior Solutions Architect

• Maintain accountability for assigned territory, ensuring profitable growth and achievement of profit and premium plans for prescribed business unit strategies.
• Lead a team of underwriters to profitably underwrite complex new and renewal business through risk selection, pricing, contractual integrity, and account management, in accordance with delegated authority, and ensuring regulatory compliance.
• Effectively coach and develop the team to execute underwriting technical discipline and established quality standards to: Demonstrate critical thinking in assessing the risk and identifying exposures and controls.
• Price risk commensurate with exposures and controls.
• Set appropriate terms and conditions to deliver a profitable portfolio.
• Document assigned files with underwriting thought process.
• Serve as a subject matter expert to assist team members with complex risks.
• Through effective portfolio management skills, achieve profit and premium plans for prescribed business unit strategies.
• Execution of business plans for achieving established operational plan targets for written premium, loss ratio, renewal retention, pricing, and expense management.
• Achieve production goals within assigned territory, leading the team to: Effectively conduct both in-person and virtual sales calls with agencies and insureds.
• Prospect and develop a strong pipeline of new business opportunities.
• Develop and maintain successful relationships with producers and agencies.
• Collaborate with Business Unit and Line of Business underwriting, Sales and Distribution, Underwriting Center, Underwriting Support, Risk Control, Legal, Claims, and other internal partners to ensure optimal stakeholder management.
• Exhibit and coach market-facing sales skills such as prospecting, marketing, pipelining, production meetings, developing deep relationships with producers and agencies, increasing UFG’s relevance in the marketplace.
• Represent UFG in the marketplace, articulating the company’s capabilities in underwriting, risk control, and claims, across all business units at UFG.

Underwriting Manager

Vice President

• Lead and manage the development and execution of business plans for achieving established operational plan targets
• Represent UFG externally in the market on behalf of all business units
• Collaborate and manage relationships with key internal stakeholders
• Lead and coach staff with an emphasis on talent management and succession planning

VP – Reinsurance Operations

Director, Finance Transformation – Execution

Surety Underwriter Trainee

Surety Underwriter Trainee

Compensation Analyst II

Senior Production Underwriter

Senior Production Underwriter

Director, Casualty – Underwriting Strategy

IT Internal Controls Analyst

Product Owner

Senior Production Underwriter

Director Internal Audit

Senior Solutions Architect

Underwriting Manager

VP – Regional Manager