Udacity Marketing

Community Manager

• Community Moderators help the Community Managers in moderating Udacity the big scholarship communities
• Ensuring that the students’ online community is healthy, engaging, and making sure that the community goals are successfully met
• Monitor the forum daily including weekends, minimum of 2x per day
• Dealing with violation posts, ensuring all members are following the guidelines
• Preparing monthly reports for the community manager to summarize forum and Session leads performance
• Supporting forum activities and brainstorming with the Community Manager and Session leads on ways to increase members engagement over forum
• Attend regular online meetings with Udacity representatives
• Be responsive over close groups and discussions with Udacity representative
• Ensuring all members are having a fun and engaging learning environment

Community Moderator – External Contractor