External Contractor – Mentor, Data Product Manager Track

Udacity Marketing

Mentor providing technical support for learners in Data Product Manager track at Udacity. Engaging in weekly sessions and fostering student interactions in an online community.

Posted 7/21/2026part-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical support capabilities with expertise in Statistical Foundations, Data Wrangling, and Visualization. Proficient in facilitating learning through effective communication and public speaking, while fostering a positive and supportive online community for students.

Highest-signal resume keywords

Fluency In EnglishStatistical FoundationsData WranglingProduct Management FrameworksExperience Teaching Technical Concepts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data VisualizationData PipelineData ModelingExperiment DesignA/B TestingMultivariate TestingSQLProduct DevelopmentUser-Centered DesignGo-To-Market Strategy

Soft Skills

Public SpeakingOrganizing Technical TalksCreating Emotional TiesPositive CharacterFlexibility

Certifications & Qualifications

Master's Degree In Relevant FieldUdacity Nanodegree Program

Industry Keywords

Technical SupportOnline Community ForumLive Virtual SessionMentor OperationsProduct KPIs

Tech Stack

Tools & technologies

GoSQL

About the role

Key responsibilities & impact

Provide technical support for students over an online community forum
Answer questions around course content over the forum and facilitate content for students who get stuck in learning
Host one weekly live virtual session to offer direct, real-time support to students.
Redirect learners to appropriate support channels and escalate issues to the Mentor Operations team when needed

Requirements

What you’ll need

Fluency in English both written and spoken
Eligibility Requirements: Mentors must have at least 7 years of industry experience or a master’s degree in the relevant field.
Technical competence: Statistical Foundations, Data Wrangling, Visualization & Storytelling, Product KPIs, Data Pipeline, Data Modeling & Storage, Strong understanding of Experiment Design (A/B Testing, Multivariate) and statistical inference, product management frameworks (e.g., RICE, Iterative Design). Product Development, Rapid Prototyping, User-Centered Design, Product Strategy, Go-To-Market Strategy, Basic knowledge of SQL.
Graduate from a Udacity Nanodegree Program is a added plus
Experience teaching technical concepts and public speaking, organizing technical talks, or webinars
Positive character, trusted by the students, creating emotional ties in the group
Flexibility at their current job to take this challenge part-time as an external contractor

Benefits

Comp & perks

Earn additional income working from the comfort of your own home
Contribute to a vibrant, international student community
Stay updated with the latest in cutting-edge technologies