UCP Oregon

Director

• The Brokerage Director leads strategic planning, service equity planning, community-building, contracts, and engagement with State, Medicaid, and local partners.
• Acts as a consultation resource for employees, customers, families, and community partners by sharing knowledge, supporting problem-solving, and evaluating emerging needs.
• Advocates for the expressed interests of customers, families, community partners, and team members.
• Participates in an on-call leadership rotation for urgent after-hour issues.
• Works collaboratively with the leadership team and oversees the efforts of direct reports to ensure effective management of the brokerage.
• Works with supervisors and staff to strengthen systems that support sustainable workloads, clear expectations, and strong team collaboration.
• Leads strategic planning to develop goals and objectives for the brokerage and operationalizes the agency mission through brokerage programs and services.
• Guides organizational and systems improvements that support sustainable workloads, effective processes, and strong collaboration across the team.
• Facilitates cooperative working relationships between staff, vendors, service providers, customers, families, and community partners.
• Cultivates a culture of trust, transparency, and learning where team members feel valued, supported, and able to do their best work.