Career Services Manager
UAB Medicine
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $75,400 - $80,000 per year
About the role
- Drive Team Productivity and Quality: Ensure efficient and effective daily conversion of interviews, hires, and placements. Monitor and enhance team performance to meet quality standards.
- Student and Alumni Support Management: Manage communication, forecasting, and support for UMA’s current students, graduating students, and alumni. Provide personalized guidance to help them navigate their career paths.
- Graduate Career Development: Guide graduates through the entire interview and hiring process with multiple Allied Healthcare employers: Prepare graduates for interviews; Facilitate interview attendance; Assist with job offers and onboarding; Support graduates in their new roles.
- Customer Service and Relationship Building: Handle manager-level customer service, re-engagement, and de-escalation calls, as necessary. Cultivate positive relationships with stakeholders, including students, alumni, and employers.
- Team Member Call Monitoring: Conduct regular coaching sessions, monitor calls, and provide one-on-one development for all assigned team members.
- Lead with Care: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate/maintain a positive work culture.
- Perform other duties as assigned.
Requirements
- Associate degree or equivalent work experience.
- Experience in recruiting, career services, employment assistance, or sales.
- Skills – people leadership, multi-tasking, ability to handle a high-pressure environment, interpersonal communication, and presentation skills.
- Ability to professionally communicate fluently in verbal and written English.
- Ability to support a diverse and inclusive work environment.
- Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.
Benefits
- Medical (including prescription), Dental, Vision (UMA subsidized)
- FSA/HSA (Depending on Medical Plan chosen)
- Basic Life Insurance (UMA paid)
- Additional Voluntary Life Insurance (Team Member paid)
- Employee Assistance Program – EAP (UMA paid)
- Long Term Disability (UMA paid)
- Short Term Disability (Team Member paid)
- Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
- Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
- 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
- Pet Insurance
- Identity Theft Protection
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
recruitingcareer servicesemployment assistancesalescoachinginterview preparationjob offersonboardingcustomer servicecall monitoring
Soft Skills
people leadershipmulti-taskinghigh-pressure environmentinterpersonal communicationpresentation skillsrelationship buildingteam developmentfeedbackcultural engagementsupporting diversity
Certifications
Associate degree