U.S. Bank

Project Manager

• Participates in the identification, design, development and implementation of assigned projects
• Interfaces with internal and external resources to ensure successful and timely completion in accordance with user needs
• Participates in training users and evaluating the project
• Manages performance of the project team and evaluates overall team performance

Financial Planning and Analysis

• Private Wealth Management (PWM) Analysts have shared responsibility for soliciting, developing, managing, and retaining client relationships for PWM Investments.
• Position is focused on honing the technical aspects of a given specialty area and developing the superior client facing skills needed to become a Portfolio Manager Partner.
• On the Job Training will focus on teaching the Analyst the technical aspects of Investments.
• Will be responsible for retention, development and growth of high-net-worth relationships by creating prospecting strategies and research, pipeline management, and identifying new business opportunities that may be acted on with the general oversight of an Advisor.
• Provides Partners with in-depth analysis of client financial statements using appropriate financial planning analyses, tools, and materials to recommend strategies to prospects and clients to promote growth.

PWM Investment Analyst

Director

• Leading the Midwest Region’s Wealth Planning team
• Developing and managing a standard planning process focused on efficiency and scalability
• Driving growth via planning including the use of thought leadership
• Coaching and training Wealth Planning Analysts and Wealth Planners for the Midwest Region of U.S. Bank Private Wealth Management (PWM)
• Building strong internal partnerships with PWM colleagues and other leaders to grow planning activity
• Improving and scaling planning experience through coordinated delivery and processes
• Fostering planner development through best practice sharing and learning opportunities.

Managing Director – Wealth Planning

Cloud Engineer

• Assist in migrating existing code and processes to the cloud by applying your technical skills
• Work with fellow analysts to support the migration of campaigns and processes
• Participate in code conversion, validation, and testing activities to ensure a smooth transition
• Collaborate closely with ETL and data teams to understand the details of our cloud architecture
• Guide and support other analysts—especially those who primarily use SAS and Alteryx—in converting their code and building their skills with cloud-based tools
• As migration winds down, this role will transition to a campaign operations team, supporting various business lines including consumer lending, consumer deposits, and operations
• Collaborate with partners across Marketing and Product teams to execute customer communications and drive campaign success

Campaign Operations Analyst – Cloud Migration

Account Executive

• Develops profitable new business account relationships and increased profitability from existing accounts.
• Identifies business opportunities based on knowledge of clients, markets, products, and services.
• Makes sales presentations to existing and prospective clients informing them of benefits of using the organization's products and services to meet their needs.
• Implements and maintains an effective referral network and call program to promote sales.

Sales Representative

Sales Operations Manager

• Optimize the effectiveness of the sales teams’ processes
• Develop sustainable, repeatable, and quantifiable improvements to meet business growth, quality, and scalability goals
• Handle client account reporting needs
• Manage internal team reporting and presentation management
• Ensure data accuracy in CRM system
• Manage impacts from team expansion or reduction
• Organize standing internal sales meetings
• Track sales projects or requests

Sales Operations Specialist

Manager

• Own the development and maintenance of regional salary structures and job architecture within the global framework.
• Drive regional benchmarking, pay modelling, and competitive analysis.
• Lead the regional execution of the annual compensation cycle, including modelling, calibration, risk adjustment, and communication.
• Implement executive pay frameworks across the region.
• Partner with finance to ensure that the annual compensation expense remains within plan.
• Partner with the Europe HR Regulatory and Risk team to manage the MRT identification process.
• Serve as the regional subject matter expert for compensation, advising HR Talent Consultants, and senior leaders on pay decisions and market trends.
• Manage and develop the regional compensation team, building expertise in compensation, executive pay, regulatory compliance, and analytics.

Compensation Manager

Account Manager

• Manage a team of sales personnel working to develop new and existing Treasury Management business
• Hire, develop, lead and hold accountable a team of high performing sales professionals
• Utilize solution selling strategies to generate revenue
• Have frequent client interaction, close partnership with market/division leaders
• Use the solution selling model to grow and track the team’s existing portfolio and source new business
• Achieve annual price x volume production and expense goals
• Drive Account Managers to partner effectively with Relationship Manager’s to grow pipeline and close business
• Provide Treasury Management support and leadership to markets/divisions within their territory
• Achieve and maintain assigned pipeline requirements
• Set proper expectations, measure results, and communicate rewards and consequences of performance
• Engage in frequent coaching sessions to improve overall sales performance
• Clearly communicate Account Manager responsibilities with line of business and service partners
• Understand current market conditions impacting product and pricing
• Coordinate strategy, tactics and sales approach with relationship management and functional partners
• Actively ensure compliance with all US Bancorp policies and procedures

Treasury Management Account Manager – Leader

Consultant

• Build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel
• Adapt a digital first mindset
• Obtain and process customer and account information
• Demonstrate and educate clients on available deposit and loan products and services
• Recommend solutions based on each customer’s unique goals and needs
• Maintain a working knowledge of consumer and business banking products and services including digital products and services
• Provide a consistent optimal client experience, including greeting clients and processing basic transactions
• Open new consumer and business accounts, complete service requests and submit credit applications
• Proactively educate clients on emerging and self-service digital products and services to assist with meeting their financial needs
• Leverage available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy

Client Relationship Consultant 1-4 – Banker

Operations

• Responsible for the overall operational performance of assigned area or business line
• Develops group-wide business plans, develops policies and ensures compliance
• Evaluates and improves operational methods and strategies to improve efficiency, effectiveness, productivity, and/or controls
• Leads collaborative efforts with other internal and external groups
• Ensure and manages sufficient technological resources
• Handles personnel matters
• Responsible for investigating and resolving claimant identified scenarios or the unauthorized use of their personal sensitive information used to establish an account at U.S. Bank Claims reported directly to the bank, or indirectly through credit reporting agencies
• Responsible for the claims specialist’s investigating the reported event while performing a reasonable investigation to determine if the claimant is a victim of ID Theft
• Responsible for investigating and resolving customer identified scenarios involving fraudulent or improperly negotiated check drawn off a DDA
• Responsible for recovery (outgoing breach of warranty)
• Knowledge of indemnification agreements content and structure for scenarios not eligible for outgoing breach of warranty recoveries
• Responsible for incoming breach of warranty claims submitted from other institutions
• Responsible for pays outs via indemnity agreements to other banks (no-loss scenarios where funds are available/held)
• Superior knowledge of Fair Credit Reporting Act (Reg-V) and the Truth and Lending Act (Reg-Z)
• Superior knowledge of Electronic Funds Transfer Regulation (Reg-E)

Account and Check Claims Operations Executive

• Directly and through staff, manages and coordinates the operational activities for Mortgage/Consumer Servicing complaints
• Ensures quality service and effective operations support for all assigned internal and external customers
• Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees
• Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility
• Participates in the review and improvement of operational systems and procedures relevant to assigned units

Complaints Operations Manager – Mortgage

Product Designer

• Leverage human-centered design methods (design-thinking, service design, research/insights etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success.
• Perform competitive analysis of direct/indirect competitors and monitors the marketplace for new trends to inform the research and design process.
• Translate business, contractual, technical, and user needs into end-to-end customer, employee, and 3rd-party experiences that are accessible, inclusive, and compliant.
• Design omni-channel experiences that help customers meet their goals, are empathetic and easy to use, improve customer satisfaction, and drive deeper product adoption.
• Deliver experiences that have been validated through experimentation, testing, and optimization.
• Conduct design within an agile environment and champion the integration of design across the entire release cycle (discover, deliver, and assess).
• Conform with reusability standards by leveraging and/or expanding the Design System and established platform capabilities.
• Manage across Enterprise users to define and deliver product performance goals (e.g., outcomes, customer experience, etc.).
• Collaborate with design peers and key stakeholders (Marketing, Brand, CX, etc.) to ensure artifacts and deliverables accurately represent and align to the U.S. Bank brand, and create interconnectivity across customer, client, and employee touchpoints for all business segments.

Senior Experience Designer

• Assist in the end-to-end onboarding process for new clients and credit facilities.
• Review submitted documentation for completeness and accuracy prior to underwriting.
• Ensure timely and compliant setup of new accounts and credit lines.
• Conduct initial assessments of client documentation to identify missing or incomplete items.
• Escalate outstanding onboarding requirements to the assigned Banker or Relationship Manager.
• Collaborate with internal stakeholders to resolve documentation or compliance issues.
• Proactively identify potential compliance concerns, fraud indicators, or operational risks during onboarding.
• Ensure adherence to internal controls, regulatory requirements, and risk management protocols.
• Serve as a point of contact for onboarding-related inquiries from internal partners.
• Provide high-quality service to enhance client satisfaction and support relationship growth.
• Work within established department guidelines and service level agreements.
• Maintain detailed records of onboarding activities and communications.
• Participate in process improvement initiatives and contribute to team success.

Workflow Coordinator – WCIB Operations

Risk

• Provides subject matter expertise around data governance principles and disciplines for U.S. Bank Operations in support of the Operations Data Products & Governance program.
• Ensures data delivery meets established SLA and Data Governance policy requirements.
• Provides support around critical data and how it is used for business ensuring that strong controls are in place to deliver fit for purpose data which is of High Quality within the business line or assigned system of record, including supporting provisioning points for business process(s).
• Facilitation of business data flows, documentation and completion of control assessment for all data deliverables.
• Mid to Senior level position supports the development of capabilities that will improve and sustain the governance, management, protection and value of U.S. Bank's data assets.
• Building relationships with stakeholders and partners on solutions where applicable.
• Involvement in developing, documenting and implementing data quality standards, conducting data quality assessments, measuring the quality of Data Products across 10-12 sub-domains across the Operations Landscape, and identifying areas for improvement to enhance overall data quality.
• Collaborating with IT to help provide requirements of data architecture and tooling.

Data Governance Analyst

Sales

• Identify expansion and optimization of lead generation through evaluating current sources for effectiveness and proactively identifying new lead opportunities to fuel sustained sales growth.
• Work closely with Sales leadership to develop and execute sales strategies, including path to plans, pipeline management, and forecasting.
• Partner with marketing to collaborate effective sales materials, pitches, and resources that maximize lead generation and support sales objectives.
• Help design and oversee comprehensive performance management frameworks, including the development and delivery of sales coaching and training strategies to upskill the sales force and drive excellence.
• Develop and manage meaningful sales recognition and incentive campaigns to motivate and reward high performance, leveraging data analysis to ensure alignment with business goals.
• Act as a liaison between Sales and Training teams to shape training content and strategy, focusing on needs analysis and design guidance.
• Serve as the Salesforce channel champion, designing tools and processes to ensure accuracy across all channels, and providing structure for real-time visibility into sales performance and pipeline health.
• Lead initiatives to enhance the sales process, ensuring maximum efficiency and effectiveness at every stage.
• Monitor sales practices and metrics to identify trends, gaps, and opportunities for improvement.
• Collaborate with sales leadership to track progress against established targets and drive ongoing enhancements.