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U.S. Bank

Small Business Specialist 3 – Bilingual Spanish/English

U.S. Bank

Small Business Specialist providing financial services to small businesses at U.S. Bank.

Posted 6/19/2026full-timeLouisville • Kentucky • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $32 per hourWebsite

About the role

Key responsibilities & impact
  • Demonstrating excellent customer service in accordance with the U.S. Bank Core Values
  • Providing comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
  • Actively deepening existing customer relationships through routine calling and develop new relationship opportunities through business development activities
  • Combining digital tools with strong human connections to offer solutions to business customers
  • Outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals
  • Account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment

Requirements

What you’ll need
  • Bachelor's degree, or equivalent work experience
  • Typically three or more years of customer service, consultative sales and/or prospecting experience
  • Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
  • Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
  • Basic knowledge of cash flow management and business credit underwriting
  • Effective written and verbal communication skills and can convey business recommendations in an effective manner

Benefits

Comp & perks
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
financial solutionscustomer serviceconsultative salesprospectingbanking operationscash flow managementbusiness credit underwriting
Soft Skills
excellent customer servicerelationship buildingeffective communicationbusiness developmentsales skills
Certifications
Bachelor's degree