Transfer Agent Operations Specialist
U.S. Bank
full-time
Posted on:
Location Type: Hybrid
Location: Cincinnati • Minnesota • Ohio • United States
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Salary
💰 $23 - $30 per hour
About the role
- Processing and troubleshooting non-standard payment activities
- Supporting CLO Custody and Warehouse onboarding and distributions
- Managing daily Wire Clearing and Exception Requests
- Researching and resolving issues within StreamTA (STA)
- Managing incoming NSP workflows via shared mailboxes and web-based intake forms
- Partnering with DTCC and internal teams to meet SLAs, manage escalations, and support servicing agreements
- Contributing to continuous improvement initiatives related to onboarding, growth, technology, and process enhancements
Requirements
- High school diploma or equivalent
- Three or more years of experience in transaction processing
- Demonstrated clerical, key entry, and customer service/relation skills
- Well-developed ability to identify and resolve complex problems with minimal guidance
- Proficient computer skills, especially Microsoft Office applications
- Effective verbal and written communication skills.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
transaction processingpayment processingtroubleshootingdata entryissue resolution
Soft Skills
customer serviceproblem solvingcommunicationcollaborationattention to detail
Certifications
high school diploma