U.S. Bank

Treasury Management Sales Associate 2

U.S. Bank

full-time

Posted on:

Location Type: Hybrid

Location: Cincinnati • Iowa • Ohio • United States

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Salary

💰 $26 - $34 per hour

About the role

  • Assist customers with implementation documentation to ensure a smooth implementation of new banking services.
  • Identify opportunities to deepen existing customer relationships by offering solutions to meet identified needs.
  • Understand customer needs and expectations while delivering customer service in a knowledgeable, accurate and professional manner with the ability to deal effectively and tactfully with customers in handling complaints, problems and general inquiries.
  • Work completed in a neat, efficient and accurate manner.
  • Plan, organize and prioritize work to meet deadlines.
  • Foster collaboration with other groups by building credibility and trust.
  • May accompany TMPC on customer calls.

Requirements

  • Bachelor's degree or equivalent work experience
  • One to three years of relevant experience, preferably in banking and/or customer service
  • Basic knowledge of treasury management products
  • Ability to identify and resolve/escalate problems with minimal guidance
  • Strong professional verbal and written communication skills
  • Strong customer service skills
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
  • Existing knowledge of U.S. Bank platforms a plus
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
treasury management productsproblem resolutioncustomer service
Soft Skills
communication skillscustomer relationship managementorganizational skillscollaborationtrust building
Certifications
Bachelor's degree