U.S. Bank

Client Executive

U.S. Bank

full-time

Posted on:

Location Type: Office

Location: Los Angeles • California • United States

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Salary

💰 $111,095 - $130,700 per year

Job Level

SeniorLead

About the role

  • The Client Account Manager/Executive is the strategic face of Payment Services to the client, representing multiple business channels.
  • Responsible for the overall management of a book of accounts.
  • Consults with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance.
  • Is the escalation point for both internal and external client issues.

Requirements

  • Bachelor's degree in Business or Finance, or equivalent work experience
  • Typically eight to 10 years of client management experience in the payments industry
  • Strong contract negotiation, account management and project management skills
  • Working knowledge of ROI and P&L calculations
  • Strong problem-solving and negotiation skills
  • Ability to manage multiple tasks/projects and deadlines simultaneously
  • Ability to identify and resolve exceptions and to interpret data
  • Proven customer service/relations skills
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
  • Strong presentation, interpersonal, verbal and written communication skills
  • Travel is typically required up to 25%
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract negotiationaccount managementproject managementROI calculationsP&L calculationsdata analysis
Soft Skills
problem-solvingnegotiationcustomer serviceinterpersonal communicationverbal communicationwritten communicationpresentation skillstime management