U.S. Bank

Operations Associate

U.S. Bank

full-time

Posted on:

Location Type: Hybrid

Location: Gresham • Minnesota • Oregon • United States

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Salary

💰 $28 - $37 per hour

About the role

  • Support the processing of GTSS and FX transactions at various stages of the trade life cycle.
  • Review, execute, and reconcile trade transactions, payments, settlements, and related documentation.
  • Verify transactional completeness and accuracy in alignment with service levels, policies, terms, and procedures.
  • Ensure all necessary documentation, materials, and approvals are in place before processing or releasing transactions.
  • Identify and resolve discrepancies, including incorrect system setups, fee calculations, or payment terms.
  • Partner with IT to troubleshoot system issues and support long‑term solutions.
  • Communicate with clients regarding outstanding items, invoice clarification, and payment‑related questions.
  • Collaborate with Relationship Managers and internal teams to validate calculations, prepare Excel templates, and support client needs.
  • For Standby Letters of Credit: Ensure regulatory and credit approvals are obtained prior to issuance processing or release.
  • Examine documents for compliance with LC terms.
  • Work with RMs, clients, beneficiaries, and internal/external Counsel to structure and finalize complex SBLCs.
  • Advise management on developments that may impact processes or departmental operations.

Requirements

  • High school diploma or equivalent
  • Three or more years of relevant work experience
  • Thorough knowledge of specific international banking products, payment services, foreign exchange and general bank operating policies and procedures
  • Strong problem-solving and client servicing skills
  • Ability to identify and resolve/escalate complex problems with minimal guidance
  • Effective verbal and written communication skills
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office and Excel applications
Benefits
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
trade life cycletransaction processingreconciliationcomplianceforeign exchangepayment servicesproblem-solvingclient servicing
Soft Skills
communicationcollaborationattention to detailanalytical thinking
Certifications
high school diploma