Partner Account Manager

U.S. Bank

full-time

Posted on: 1/8/2026

Location Type: Hybrid

Location: Rochester • New York • United States

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💰 $94,010 - $110,600 per year

About the role

Directly and through Account Representatives, manage all relationship management activities for clients in the assigned business segment and/or geographical region.
Ensure that customers receive an optimum level of products and services that fully meet or exceed expectations.
Ensure that the assigned area attains or exceeds profit objectives through development of new business opportunities and retention of existing profitable relationships.
Provide high level, responsive, quality service to clientele.
Maintain and strengthen long-term partnerships, serve as the dedicated advocate, address inquiries, and ensure high-level support to drive revenue growth.
Collaborate with Elavon’s Portfolio Management team and the partner to identify and execute upsell as well as cross-sell opportunities aligned with partner initiatives, directly contributing to revenue targets.
Lead efficient onboarding, support, and training efforts with a focus on streamlining workflows and enhancing operational efficiency.
Travel locally as needed to visit partner offices, conduct workshops, and work closely with partner teams to align on goals and deliverables.
Collaborate with internal teams to advocate for partner needs and identify opportunities for emerging projects.

Bachelor’s degree, or equivalent work experience
Typically eight or more years of relevant experience
Strong understanding of all products and services applicable to target client segment
Considerable knowledge of applicable policies and procedures
Advanced knowledge of all organization products and operations
Demonstrated sales and marketing skills and abilities
Strong organizational and managerial skills
Ability to develop and administer budgets
Effective interpersonal, verbal and written communication skills

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Tip: use these terms in your resume and cover letter to boost ATS matches.

sales skillsmarketing skillsbudget administrationproduct knowledgeoperational efficiency

relationship managementorganizational skillsmanagerial skillsinterpersonal skillsverbal communicationwritten communication

Bachelor's degree