U-Haul

Manager

• Manage the fleet to deliver clean and well-maintained equipment.
• Perform profit/loss analyses.
• Hire and mentor new team members.
• Manage the personnel budget.
• Track and itemize inventory.
• Ensure that customers receive the highest level of care
• Keep track of fuel receipts and petty cash.
• Clean and monitor the premises, and maintain a secure environment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

General Manager

• Provide coverage for General Managers on leave by enforcing policies, inventory practices, etc.
• Review implementation and assist at centers to stay apprised of all programs.
• Participate in ongoing continuous U-Haul education through U-Haul University.
• Hire and educate new team members.

Field Relief Manager

• Manage the fleet to deliver clean and well-maintained equipment.
• Perform profit/loss analyses.
• Hire and mentor new team members.
• Track and itemize inventory.
• Manage the personnel budget.
• Ensure that customers receive the highest quality of care.
• Keep track of fuel receipts and petty cash.
• Clean and monitor the premises, and maintain a secure environment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

• Manage the fleet to deliver clean and well-maintained equipment
• Track and itemize inventory
• Ensure that customers receive the highest quality of care
• Keep track of fuel receipts and petty cash
• Clean and monitor the premises, and maintain a secure environment
• Participate in ongoing continuous U-Haul education through U-Haul University

Moving Center General Manager – Trainee

Project Manager

• Provide essential support to the Trailer Repair Research Department by managing project status tracking in Microsoft SharePoint.
• Coordinate meetings, monitor deadlines, and ensure effective communication between project stakeholders.
• Maintain and update project status dashboards, lists, and documents in Microsoft SharePoint.
• Organize and manage trailer project documentation.
• Monitor project progress and escalate potential delays or issues.
• Schedule and coordinate meetings and prepare meeting agendas.
• Track key projects and milestones, sending reminders ahead of due dates.
• Act as a central point of contact for project status inquiries.

Project Coordinator

Customer Support

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

Customer Service Representative, Afternoons and Weekends

Analyst

• Develop and implement pricing strategies to maximize transactions and revenue across our truck and trailer rental services.
• Analyze market trends, competitive landscape, and customer preferences to determine optimal pricing structures and promotional offers.
• Optimize local distribution networks by working closely with regional teams to uncover opportunities in their marketing plan.
• Identify opportunities for consolidation, route optimization, and process improvement to enhance customer satisfaction and increase transactions and gross.
• Drive cross-functional collaboration to identify and implement organization wide, productivity enhancing techniques to improve field team efficiency.
• Set one-way and local rates to maximize the utilization of all rental products.
• Communicate with regional marketing offices to identify unproductive equipment and help develop plans to redistribute and avoid future pileups.
• Evaluate and report historical data to provide upper management with essential insights for sound business decisions.
• Forecast demand for U-Haul products and proactively track outcomes and close the feedback loop on field operations.

Rate Analyst

Pricing Analyst

• Set and adjust prices for truck, trailer, and towing products that are optimized to increase transactions and revenue.
• Review market data, competitors, and customer behavior to decide on prices and promotions.
• Work with regional teams to improve where equipment is located so it is available where customers need it.
• Look for opportunities to consolidate equipment, improve routes, and streamline processes.
• Set one-way and local rates to keep equipment well utilized while still meeting revenue goals.
• Identify underused equipment and help create plans to move it to better locations and prevent future pileups.
• Analyze past performance data and share clear findings with leadership to support better planning and forecasting.

Pricing Strategy Partner

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Reservation Manager

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

U-Haul

General Manager

Field Relief Manager

General Manager

Moving Center General Manager – Trainee

Project Coordinator

Customer Service Representative

Customer Service Representative

Customer Service Representative, Afternoons and Weekends

Rate Analyst

Pricing Strategy Partner

Customer Service Representative

Customer Service Representative

Reservation Manager

Customer Care Representative, CDL

Customer Service – Lot Attendant