U-Haul

Customer Support

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

U-Box Customer Care Representative, CDL-A

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service – Lot Attendant

Manager

• Run daily operations of center in General Manager’s absence.
• Make moment-to-moment decisions to allocate time and resources to appropriate projects.
• Manage and assign your team members to ensure that customers receive an excellent first impression and the highest quality of care.
• Miscellaneous duties such as installing hitches, brake controllers, etc.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Assistant Moving Center Manager

• Manage the fleet to deliver clean and well-maintained equipment.
• Perform profit/loss analyses.
• Hire and mentor new team members.
• Track and itemize inventory.
• Manage the personnel budget.
• Ensure that customers receive the highest quality of care.
• Keep track of fuel receipts and petty cash.
• Clean and monitor the premises, and maintain a secure environment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

General Manager

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service, Lot Attendant

Account Executive

• Answer customer and field employee calls from Fleet Sales calling queue
• Assist customers in finding trucks, trailers and tow dollies
• Assist field employees in negotiating and selling trucks, trailers and tow dollies
• Provide tax and DMV fees for truck, trailer and tow dolly sales

Inside Sales Representative

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Program Manager

• Effectively and accurately administer the retiree health reimbursement benefit and life policies.
• Provide in-depth guidance on Medicare and Social Security benefits.
• Work with SmartDollar team and assist team members on personal finance budget & retirement planning.
• Handle inbound/outbound calls and e-mails.
• Produce and present webinars, educational courses, video presentations and other benefit marketing materials.
• Conduct in-person presentations and provide one-on-one, private personalized coaching to those planning retirement or struggling with debt.
• Maintain knowledge of company benefits, including Medical, Financial Wellness, 401(k) and ESOP, and understand how these benefits coordinate with Medicare and Social Security.
• Perform cross functional tasks in a highly dynamic environment.
• Coordinate and collaborate with other team members and departments.
• Perform both complex and routine administrative work in a timely manner.
• Maintain high accuracy on recordkeeping and organization.
• Maintain high levels of confidentiality and integrity.
• Provide backup support to other Financial Wellness programs.
• Other related tasks that may be assigned.

U-Box Customer Care Representative, CDL-A

Customer Service Representative

Customer Service – Lot Attendant

Assistant Moving Center Manager

General Manager

Customer Service, Lot Attendant

Customer Service Representative

Inside Sales Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

U-Box Customer Care Representative, CDL-A

Customer Service Representative

Retirement Transition Program Manager