U-Haul

Customer Support

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

U-Box Customer Care Representative, CDL

QA Engineer

• Design, document, and execute comprehensive test plans, test cases, and test scenarios.
• Perform backend and API testing for WebAPI, REST, and SOAP services.
• Write and execute SQL Server and Postgres queries to validate data integrity and business logic.
• Assist in testing Kafka event-driven workflows and asynchronous processing.
• Identify, isolate, and document software defects with clear root cause analysis.
• Utilize monitoring and logging tools to analyze system behavior and performance.
• Collaborate closely with developers and business partners in an Agile/Scrumban environment.

Quality Assurance Analyst

General

• Maintain maximum uptime for computer systems and associated broadband connectivity.
• Implement and maintain field computer systems for all entities within the assigned area.
• Support and train users as needed.
• Distinguish between user error and problems requiring escalation to other support teams or software vendors.
• Identify and coordinate solutions for security gaps and compliance issues.
• Participate in ongoing continuous U-Haul education through U-Haul University

Field Computer Specialist

Manager

• Work with small businesses within your designated route to prospect, open and grow the U-Haul dealership organization.
• Develop and manage business relationships with small business owners and U-Haul dealerships to provide professional insight into local markets and the ability to train and educate dealers on areas for potential growth.
• Manage your routes profit and loss through careful analysis to effectively grow your route through transactions by providing products and services to the communities you serve.
• Service and maintain current U-Haul equipment and displays to ensure operational excellence and marketability.
• Work with support staff to ensure the success of U-Haul dealerships within your route with efficiency.
• Operate a properly stocked and maintained U-Haul service vehicle that will be used to properly distribute equipment throughout your route.
• Perform minor repair and maintenance on U-Haul equipment.
• Arrange for the recovery of lost, stolen or abandoned U-Haul equipment.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Area Field Manager

• Manage the fleet to deliver clean and well-maintained equipment
• Track and itemize inventory
• Ensure that customers receive the highest quality of care
• Keep track of fuel receipts and petty cash
• Clean and monitor the premises, and maintain a secure environment
• Participate in ongoing continuous U-Haul education through U-Haul University

General Manager Trainee

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

• Run daily operations of center in General Manager’s absence.
• Make moment-to-moment decisions to allocate time and resources to appropriate projects
• Manage and assign your team members to ensure that customers receive an excellent first impression and the highest quality of care.
• Miscellaneous duties such as installing hitches, brake controllers, etc.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Assistant Moving Center Manager

Customer Service – Lot Attendant

Customer Care Representative, CDL

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

General Manager

• Manage the fleet to deliver clean and well-maintained equipment
• Perform profit/loss analyses
• Hire and mentor new team members
• Manage the personnel budget
• Track and itemize inventory
• Ensure that customers receive the highest level of care
• Keep track of fuel receipts and petty cash
• Clean and monitor the premises, and maintain a secure environment
• Participate in ongoing continuous U-Haul education through U-Haul University.

Moving Center General Manager

• Provide sweeping, vacuuming, wiping, and mopping for storage units, hallways, restrooms, elevator, etc.
• Dispose of trash
• Maintain and track cleaning supply inventory, requesting supplies as needed
• Other duties as assigned

Storage Facility Housekeeper

• Drive mass participation and high engagement through clear communication, events, digital channels, and personalized outreach.
• Responsible for the coordination of wellness platforms, digital health tools, and telehealth solutions.
• Plan, coordinate, and facilitate wellness and onsite fitness and conference center related events and activities.
• Facilitate wellness related webinars to team members.
• Work closely with the Wellness Program Manager to enhance our programs.

U-Box Customer Care Representative, CDL

Quality Assurance Analyst

Field Computer Specialist

Area Field Manager

General Manager Trainee

Field Computer Specialist

Customer Service Representative

Assistant Moving Center Manager

Customer Service – Lot Attendant

Customer Care Representative, CDL

Customer Service Representative

Customer Service Representative

Moving Center General Manager

Storage Facility Housekeeper

Wellness Coordinator