U-Haul

Customer Support

• Provide sweeping, vacuuming, wiping, and mopping for storage units, hallways, restrooms, elevator, etc.
• Dispose of trash
• Maintain and track cleaning supply inventory, requesting supplies as needed
• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Participate in ongoing continuous U-Haul education through U-Haul University.

Storage Housekeeper / Customer Service

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative

Customer Service Representative – Lot Attendant

• Operate a flatbed truck (training provided).
• Operate an 8000-lb propane forklift or a truck-mounted forklift (training provided).
• Load and unload storage containers for delivery.
• Transport storage containers to and from specified destinations, e.g., customers’ homes and businesses – local routes only.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Care Representative, CDL

Events

• Secure trucks on lifts and ramps.
• Lubricate suspensions, perform oil changes and replace minor parts.
• Perform tire and brake maintenance.
• Occasionally road-test vehicles
• Use a proprietary electronic pre-inspection checklist.
• Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.

Preventive Maintenance Technician

Manager

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Reservation Manager

Customer Service Representative, Lot Attendant

Customer Service Representative, Bilingual

• Help customers in person and outside at the U-Haul center
• Assist with U-Haul rentals, returns, and services
• Clean, inspect, move, and hook up trucks and trailers
• Prepare rental paperwork and process returns
• Complete other tasks as needed (cross-training provided)
• Participate in paid training and certification programs (Propane and Forklift certifications available)