Customer Service Representative
U-Haul
Customer Service Representative
U-Haul
part-time
Posted on:
Location Type: Office
Location: San Antonio • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Assist customers inside and outside a U-Haul center with U-Haul products and services
- Use smartphone-based U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot including checking fluid levels
- Answer questions and educate customers regarding products and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Participate in ongoing continuous U-Haul education through U-Haul University
- Other duties as assigned
Requirements
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
- Ability to move and position equipment weighing a minimum of 50 lbs. (assisted or unassisted)
- Ability to work around moving parts, machines, and fumes or irritant chemicals; may be required to use protective clothing or gear such as masks, goggles, gloves or shields
- Physical ability to remain stationary for long periods, move around indoors and outdoors, and reach objects at varying heights
- Willingness to obtain certifications offered through U-Haul upon employment (propane filling, forklift)
- Ability to drive and hook up U-Haul trucks and trailers
- Ability to use smartphone-based U-Scan technology
- High school diploma or equivalent (minimum qualification)
Benefits
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
- $100 hiring bonus
- $300 cash bonus paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores
- On-the-job education and U-Haul University training
- Certifications offered (propane fill certification, forklift certification)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
propane fillingforklift operationequipment inspectionhitch installationtrailer wiringinventory managementcustomer servicemoving equipment
Soft skills
communicationcustomer educationteamworkadaptability
Certifications
valid driver's licensepropane filling certificationforklift certification