U-Haul

Account Representative

U-Haul

full-time

Posted on:

Location Type: Office

Location: Phoenix • Arizona • United States

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About the role

  • Take inbound calls from customers as well as UHAUL associates to research customer billing.
  • Assist in the setup & maintenance of customer payment plans.
  • Take payments, issue credits and refunds.
  • Identify billing errors and correct as necessary.

Requirements

  • 2+ years of experience in credit administration or a similar role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite, with strong Excel skills.
  • Experience with credit scoring models, financial analysis, and collections a plus.
  • Ability to work independently as well as part of a team.
  • Detail-oriented and highly organized.
  • Strong work ethic and ability to meet deadlines.
Benefits
  • Full Medical coverage
  • Prescription plans
  • Dental & Vision Plans
  • New indoor fitness gym
  • Gym Reimbursement Program
  • Registered Dietitian Program
  • Weight Watchers
  • Onsite medical clinic for you and your family
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Tuition reimbursement program
  • Free online courses for personal and professional development at U-Haul University®
  • Business and travel insurance
  • You Matter Employee Assistance Program
  • Paid holidays, vacation, and sick days
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) Savings Plan
  • Life insurance
  • Critical Illness/Group Accident
  • 24-hour physician available for kids
  • Dave Ramsey’s SmartDollar Program
  • Savvy consumer wellness programs - from health care tips to financial wellness
  • Wellness Program
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Mindset App Program
  • Discounts on cell phone plans, hotels, and more
  • LifeLock Identity Theft
  • U-Haul Federal Credit Union
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
credit administrationfinancial analysiscredit scoring modelscollectionsbilling error correction
Soft Skills
analytical skillsproblem-solving skillscommunication skillsinterpersonal skillsdetail-orientedorganizational skillswork ethicability to meet deadlinesindependent workteamwork