TympaHealth Technologies Ltd

Customer Support

• Drive adoption to improve ear and hearing health care in the community
• Increase awareness of the importance of regular ear and hearing checks
• Combine clinical training, stakeholder engagement and proactive initiatives for successful implementation
• Build and nurture strong relationships with clinical teams and healthcare providers
• Act as a trusted advisor and main point of contact for customers
• Deliver engaging and comprehensive clinical training sessions
• Ensure clinicians are competent in the use of features that drive usage and success
• Conduct regular customer site visits for clinical and commercial support
• Monitor programme progress and run engagement activities
• Compile concise reports for stakeholders

Clinical Customer Experience Specialist – Maternity Cover